MGMT CH. 2

Evidence-based management is based on three truths including "True is Better than New."

Frederick W. Taylor was a chief proponent of administrative management.

Which viewpoint emphasizes finding ways to manage work more efficiently?

A. behavioral
B. classical
C. quantitative
D. qualitative

The behaviorist Mary Parker follett referred to integration as a process in which

A. conflicts are ignored
B. employees use their own intuitino to solve conflicts.
C. managers and employees work together to solve conflicts
D. managers use their directive might to solve conflicts

According to douglas McGregor, _____ represents a pessimistic, negative view of workers, who are considered irresponsible, resistant to change, and laking ambition.

A. type B workers
B. theory Y
C. type A workers
D. Theory X

Two branches of _____ management are management science and operations management

A. quantitative
B. organizational
C. qualitative
D. quality

_____ management focuses on managing the production and delivery of an organization's products or services more efficiently.

A. technical
B. quality
C. quantitative
D. operations

The contemporary perspective of management inclues classical an behavioral viewpoints

A closed system continually interacts with its environment.

To build a learning organization, managers must build a commitment to learning, work to generate ideas with impact, and work to generalize ideas with impact.