MGMT CH. 10

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Author:
paulpfiction
ID:
55082
Filename:
MGMT CH. 10
Updated:
2010-12-11 19:23:11
Tags:
MGMT QUIZ
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Description:
MGMT CH. 10 QUIZ
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  1. Proactive change involves making carefully thought-out changes in anticipation of possible or expected problems or opportunites
    TRUE
  2. the two most common inside forces for change are employee problems and managers' behavior
    TRUE
  3. making changes in response to problems or opportunties as they arise refers to

    A. reactive change
    B. opportunistic change
    C. defensive change
    D. proactive change
    A. reactive change
    (this multiple choice question has been scrambled)
  4. in the organizational development process, which step answers the question "what shall we do about it?"

    A. intervention
    B. diagnosis
    C. formulation
    D. evaluation
    A. intervention
    (this multiple choice question has been scrambled)
  5. ____ innovation is the creation of products that replace existing ones

    A. practical
    B. comprehensive
    C. incremental
    D. radical
    D. radical
    (this multiple choice question has been scrambled)
  6. _____ change is a reintroduction of a familiar practice

    A. radical
    B. innovative
    C. retrospective
    D. adaptive
    D. adaptive
    (this multiple choice question has been scrambled)
  7. ______ change involves introducing a practice that is new to the industry

    A. radically innovative
    B. acute
    C. adaptive
    D. functional
    A. radically innovative
    (this multiple choice question has been scrambled)
  8. organizational development is a set of techniques for implementing planned ch ange to make people and organizations more effective
    true
  9. a process innovation is the creation of a new product or service, or a change in its appearance or performance
    false
  10. in the unfreezing stage, employees need to be helped to integrate the changed attitudes and behavior into their normal ways of doing things.
    true or false... i dunno

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