MGMT CH. 12

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Author:
paulpfiction
ID:
55086
Filename:
MGMT CH. 12
Updated:
2010-12-11 19:48:15
Tags:
MGMT QUIZ
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MGMT CH. 12 QUIZ
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  1. an intrinsic reward is the payoff, suh as money, that a person receives from others for performing a particular task
    FALSE
  2. hygiene factors, such as working conditions, interpersonal relationships, and salary, are associated with job dissatisfaction
    true
  3. the desire for friendly and warm relations with other people refers to which of McClellands acquired needs?

    A. achievement
    B. affiliation
    C. belongingness
    D. power
    B. affiliation
    (this multiple choice question has been scrambled)
  4. _____ theory focuses on employee perceptions as to how fairly they think they are being treated compared to others

    A. expectancy
    B. equity
    C. justice
    D. reinforcement
    B. equity
    (this multiple choice question has been scrambled)
  5. _____ is the process of reducing the number of tasks a worker performs

    A. job simplification
    B. job enrichment
    C. job design
    D. job enlargement
    A. job simplification
    (this multiple choice question has been scrambled)
  6. the extent tow hicch a job affects the lives of other people refers to

    A. task significance
    B. task identity
    C. skill variety
    D. job satisfaction
    A. task significance
    (this multiple choice question has been scrambled)
  7. ____ is the removal of unpleasant consequences following a desired behavior

    A. positive reinforcement
    B. punishment
    C. negative reinforcement
    D. extinction
    C. negative reinforcement
    (this multiple choice question has been scrambled)
  8. expectancy theory suggests that people are motivated more by how much they want something than by how likely they are going to get it.
    false
  9. the first step in the Job Characteristics Model is to diagnose the work environment to see if a problem exists
    true
  10. _____ is the distribution of rewards to groups of employees who reduced costs and increased measurable productivity

    A. profit sharing
    B. pay for knowledge
    C. stock options
    D. gainsharing
    D. gainsharing
    (this multiple choice question has been scrambled)

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