MGMT CH. 13

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Author:
paulpfiction
ID:
55090
Filename:
MGMT CH. 13
Updated:
2010-12-11 20:00:03
Tags:
MGMT QUIZ
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MGMT CH. 13 QUIZ
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  1. a team is a small group of people with complementary skills who are committed to a common purpose for which they hold themselves mutually accountable
    true
  2. small teams tend to have more resources and better division of labor
    false
  3. In a ______ team, members are composed of people from different departments, such as sales and production, pursuing a common objective

    A. cross-functional
    B. linear
    C. quality circle
    D. self-managed
    A. cross-functional
    (this multiple choice question has been scrambled)
  4. Group cohesiveness is developed in which stage of the group and team development process?

    A. norming
    B. storming
    C. forming
    D. performing
    A. norming
    (this multiple choice question has been scrambled)
  5. _____ is the tendency of people to exert less effort when working in groups than when working alone

    A. groupthink
    B. social loafing
    C. interactive shirking
    D. mutual accountability
    B. social loafing
    (this multiple choice question has been scrambled)
  6. A ______ role consists of behavior that fosters contructive relationships among team members.

    A. representative
    B. maintenance
    C. task
    D. development
    B. maintenance
    (this multiple choice question has been scrambled)
  7. ______ refers to a group's unwillingness to consider alternatives

    A. autonomy
    B. groupthink
    C. cohesiveness
    D. narrow-mindedness
    B. groupthink
    (this multiple choice question has been scrambled)
  8. which of the following is a sign of too much conflict in an organization?

    A. political infighting
    B. indecision
    C. apathy
    D. lack of creativity
    A. political infighting
    (this multiple choice question has been scrambled)
  9. All conflict is dysfunctional, therefore bad for any organization
    false
  10. _____ is the process of having two people or groups play opposing roles in a debate in order to better understand a proposal

    A. the delphi approach
    B. the halo method
    C. devils advocacy
    D. the dialectic method
    D. the dialectic method
    (this multiple choice question has been scrambled)

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