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ltnotes
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2010-02-15 18:18:48
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  1. Financial loss to society is greatest in which of the following areas of criminal activity?

    (A) robbery
    (B) auto theft
    (C) arson
    (D) white-collar crime
    (D) white-collar crime
    (this multiple choice question has been scrambled)
  2. Captain Jenkins determines it's necessary to discuss a staffing problem with the Chief of Police. It would generally be best if Captain Jenkins
    (A) reduced the problem to writing.
    (B) stated the problem and left the solution to the chief.
    (C) offered a solution or alternative along with outlining the problem.
    (D) conferred first with the union president to solve the problem.
    (C) offered a solution or alternative along with outlining the problem.
    (this multiple choice question has been scrambled)
  3. The process of formulating a goal and deciding what steps are necessary to achieve it is known as

    (A) directing
    (B) executing
    (C) organizing
    (D) planning
    (D) planning
    (this multiple choice question has been scrambled)
  4. Police organizations are "labor intensive." This most clearly means that

    (A) most of an officer's time is spent on calls for police services.
    (B) most of an officer's time is spent on line activities.
    (C) most of the police budget consists of salaries.
    (D) most police organizations have union/management contracts.
    (C) most of the police budget consists of salaries.
    (this multiple choice question has been scrambled)
  5. Which of the following is least important in providing effective police services?

    (A) ethical and highly motivated personnel
    (B) the number of sworn officers in the department
    (C) good supervision and management
    (D) the training of officers
    (D) the training of officers
    (this multiple choice question has been scrambled)
  6. According to Psychologist Abraham Maslow's hierarchy of needs, the most vital human need is

    (A) achievement
    (B) physiological
    (C) self-actualization
    (D) affiliation
    (B) physiological
    (this multiple choice question has been scrambled)
  7. Specialized units should be created in a police organization when

    (A) department responsibilities are significantly increased.
    (B) the areas of jurisdiction exceed the number of patrol personnel.
    (C) communication between line and staff is impaired.
    (D) calls for police services exceed the number of officers capable of responding.
    (A) department responsibilities are significantly increased.
    (this multiple choice question has been scrambled)
  8. Lieutenants Pawlina and Fleming are placed in charge of a narcotics unit. They are to have equal authority and work together with fifteen detectives and two sergeants. This violates the management principle of

    (A) completed staff work.
    (B) span of control.
    (C) unity of command.
    (D) delegation of authority.
    (C) unity of command
    (this multiple choice question has been scrambled)
  9. A Police Department should primarily be organized

    (A) with a decentralized line and staff reporting structure.
    (B) with the right number of people.
    (C) in relation to the number of calls for police services.
    (D) according to tasks needing to be performed.
    (D) according to tasks needing to be performed
    (this multiple choice question has been scrambled)
  10. In which of the following areas is it most important for an assistant chief to have extensive knowledge?

    (A) forensics
    (B) budget preparation
    (C) human relations
    (D) computer-aided dispatching
    (C) human relations
    (this multiple choice question has been scrambled)
  11. Many police departments use line-item budgeting as part of their fiscal management. The primary advantage of this budget form is that it

    (A) specifically relates budget items to expenses.
    (B) simplifies year-to-year comparing of expenditures.
    (C) provides flexibility in making, budgetary decisions.
    (D) integrates budgeting, control, and planning into a single process.
    (A) specifically relates budget items to expenses
    (this multiple choice question has been scrambled)
  12. Lieutenants must first, before communicating with subordinates.

    (A) ensure a mechanism for feedback is in place
    (B) remove all physical barriers to the communication process
    (C) ensure that what is to be communicated is clear and precise
    (D) clearly understand what is to be communicated
    (D) clearly understand what is to be communicated
    (this multiple choice question has been scrambled)
  13. Which of the following statements about motivation is false?

    (A) Motivation is an intrinsic quality, and different people are motivated by different things.
    (B) Police managers can motivate officers by providing the stimulus for motivation to take place.
    (C) People can't be motivated to do anything; motivation must come from within.
    (D) Money is the primary motivator of people in the workplace.
    (D) Money is the primary motivator of people in the workplace
    (this multiple choice question has been scrambled)
  14. Of the following, on whom should a police lieutenants concentrate most of his or her work time?

    (A) with a sergeant who has an "up and down" performance record
    (B) with a newly appointed probationary sergeant
    (C) with a veteran sergeant returning from an extended disability
    (D) with a sergeant newly appointed to the unit
    (B) with a newly appointed probationary sergeant
    (this multiple choice question has been scrambled)
  15. A statement identifying what an organization does and for whom is a.

    (A) action plan
    (B) goal
    (C) mission
    (D) objective
    (C) mission
    (this multiple choice question has been scrambled)
  16. Which of the following embodies a line function in a police organization?

    (A) records division
    (B) patrol division
    (C) police training academy
    (D) internal affairs division
    (B) patrol division
    (this multiple choice question has been scrambled)
  17. Management fails in interpersonal communication primarily because of

    (A) the physical barriers to the communication process
    (B) its failure to listen
    (C) the filtering of messages
    (D) the failure to obtain feedback
    (B) its failure to listen
    (this multiple choice question has been scrambled)
  18. An inspection process designed to measure the extent to which department goals are being met is known as

    (A) controlling
    (B) coordinating
    (C) planning
    (D) directing
    (A) controlling
    (this multiple choice question has been scrambled)
  19. Captain Phillips is directed by Assistant Chief Jennings to design a plan to increase the productivity of patrol resources in the city. Captain Phillips should first

    (A) evaluate the courses of action available.
    (B) collect and analyze city-wide crime data.
    (C) prepare a detailed plan for the assistant chief's review.
    (D) write the problem as an objective.
    (D) write the problem as an objective
    (this multiple choice question has been scrambled)
  20. In preparing a budget for a Detective division, what step should a manager take first?

    (A) Determine objectives.
    (B) Plan what needs to be done.
    (C) Determine the dollar amount allocated to the division's budget.
    (D) Assign dollar amounts to organizational objectives.
    (A) Determine objectives
    (this multiple choice question has been scrambled)
  21. An organizational statement that outlines the short-term accomplishments to be achieved is known as a (n)

    (A) mission
    (B) goal
    (C) action plan
    (D) objective
    (D) objective
    (this multiple choice question has been scrambled)
  22. The first responsibility of a Captain at the scene of an active bank robbery is to

    (A) secure the premises.
    (B) prevent the escape of the suspect(s).
    (C) establish an interim command post.
    (D) take command and assess the situation.
    (D) take command and assess the situation
    (this multiple choice question has been scrambled)
  23. The performance of a police organization is best judged by

    (A) crime statistics.
    (B) citizen satisfaction.
    (C) criminal conviction rates.
    (D) criminal arrest rates.
    (B) citizen satisfaction
    (this multiple choice question has been scrambled)
  24. Police management should ensure personnel are trained

    (A) at every opportunity.
    (B) periodically.
    (C) on all new material.
    (D) whenever necessary.
    (D) whenever necessary
    (this multiple choice question has been scrambled)
  25. Organizational structure is best defined as

    (A) the formal grouping of people and jobs.
    (B) structuring work according to a predetermined plan.
    (C) the organizational assignment of work to people.
    (D) dividing work by workload.
    (A) the formal grouping of people and jobs
    (this multiple choice question has been scrambled)
  26. A new departmental policy on investigating domestic disputes has been instituted, and all department personnel have received training on the new policy. Captain Bowers can best determine if the new policy is being followed by

    (A) arranging further training on the investigation of domestic disputes.
    (B) ensuring that domestic dispute investigations are inspected.
    (C) directing that all reports on domestic disputes be properly completed.
    (D) controlling personnel within her span of control.
    (B) ensuring that domestic dispute investigations are inspected
    (this multiple choice question has been scrambled)
  27. Assistant Chief Reid learns that a rumor of an officer's arrest is spreading throughout the department. Assistant Chief Reid should

    (A) refer personnel with questions about the rumor to their union representative.
    (B) take no action until he has all of the facts.
    (C) determine the pertinent facts of the incident and inform his subordinates.
    (D) refer personnel with questions about the rumor to the department advocate.
    (C) determine the pertinent facts of the incident and inform his subordinates
    (this multiple choice question has been scrambled)
  28. Lieutenant Lewis thinks that members of his staff will do a good job if they understand the level of job performance required and what needs to be accomplished. This is an example of

    (A) free-rein leadership.
    (B) a theory Y philosophy.
    (C) participative leadership.
    (D) a theory X philosophy.
    (B) a theory Y philosophy
    (this multiple choice question has been scrambled)
  29. The combined use of inspections, reports of activities, follow-up procedures, and special reports from subordinates represents

    (A) coordination.
    (B) control.
    (G) on-the-job-training.
    (D) representation.
    (B) control
  30. Plans that outline standard operating procedures, such as how to respond to domestic disputes, are known as

    (A) rules and regulations.
    (B) procedural plans.
    (C) policies.
    (D) operational plans.
    (B) procedural plans
    (this multiple choice question has been scrambled)
  31. The sergeant is the key person in the police organization to enforce discipline. Of the following, the best justification for this statement is that

    (A) the Sergeant has a more rounded view of the organization.
    (B) the Sergeant was most recently a subordinate and so is more likely to view minor infractions appropriately.
    (C) the sergeant is in close contact with field personnel.
    (D) there are more sergeants than other supervisory and management personnel.
    (C) the sergeant is in close contact with field personnel
    (this multiple choice question has been scrambled)
  32. Which of the following is an incorrect statement relative to specialization?

    (A) More intensive training can be given.
    (B) Support of police activities by the public is heightened.
    (C) Unity of command is increased, resulting in more efficiency and effectiveness.
    (D) Responsibility for task performance can be placed on a specific unit.
    (C) Unity of command is increased, resulting in more efficiency and effectiveness.
    (this multiple choice question has been scrambled)
  33. Simply stated, communication means

    (A) imparting ideas and making oneself understood.
    (B) the process of passing information from one person to another to reach understanding.
    (C) information transmitted between, a sender and a receiver.
    (D) all of the above.
    (B) the process of passing information from one person to another to reach understanding
    (this multiple choice question has been scrambled)
  34. Officers from four different departments are called into a city to handle a major emergency. Regarding organizational efficiency and effectiveness at the scene, which of the following statements is most correct?

    (A) Each unit should operate independently under one person.
    (B) A supervisor from each department should be placed in joint command.
    (C) Officers working under a social compact emergency do not require specialized supervision.
    (D) One person should command and be in charge.
    (D) One person should command and be in charge
    (this multiple choice question has been scrambled)
  35. Plans designed to deal with seldom-occurring emergencies are known as

    (A) procedural plans
    (B) policies
    (C) tactical plans
    (D) operational plans
    (C) tactical plans
    (this multiple choice question has been scrambled)
  36. Which of the following best describes the term "Span of Control"?

    (A) one manager's immediate subordinates
    (B) the number of people who can effectively interact with a supervisor
    (C) authority commensurate with responsibility
    (D) assigning the right number of people at the right time in the right place
    (A) one manager's immediate subordinates
    (this multiple choice question has been scrambled)
  37. Police Chief Ronald Rodrigues appoints Captain Hawkins to the rank of assistant chief. Hawkins is the first assistant chief in the department's history, and the appointment adds a new layer to the organizational structure. Of the following, which best describes the effect on the chain of command?

    (A) It will be lengthened
    (B) The span of control will widen
    (C) It will remain the same
    (D) It will be shortened
    (A) It will be lengthened
    (this multiple choice question has been scrambled)
  38. All of the following describe a Theory X, type A Management philosophy, except

    (A) viewing people as disliking work.
    (B) thinking that people prefer to be directed.
    (C) being more concerned with output than people.
    (D) sharing authority with others by empowering them.
    (D) sharing authority with others by empowering them
    (this multiple choice question has been scrambled)
  39. In a police organization, which of the following carries the same weight as a regulation?

    (A) a goal
    (B) a procedure
    (C) a policy
    (D) a rule
    (D) a rule
    (this multiple choice question has been scrambled)
  40. All of the following are true statements about communication except:

    (A) Communication is the use of oral and physical techniques to transfer information from one person to another.
    (B) Communication is the transfer of information and the achievement of understanding between individuals and groups.
    (C) Communication is the transfer of a message from a sender to a receiver.
    (D) Communication is the transfer of information and the achievement of understanding through the use of common symbols.
    (C) Communication is the transfer of a message from a sender to a receiver
    (this multiple choice question has been scrambled)
  41. Providing unity of action by aiming group effort toward organizational objectives is

    (A) coordinating
    (B) organizing
    (C) directing
    (D) planning
    (A) coordinating
    (this multiple choice question has been scrambled)
  42. Captain Fennel wants to make certain his subordinates are properly performing their job assignments. This can best be accomplished

    (A) by delegating routine tasks to subordinates.
    (B) through day-to-day inspections.
    (C) by conducting frequent performance evaluations.
    (D) by reviewing criminal-analysis data.
    (B) through day-to-day inspections
    (this multiple choice question has been scrambled)
  43. Captain Ahern is asked by Assistant Chief Hopkins to complete an estimate of workforce requirements for patrol operations. This can best be accomplished by

    (A) reviewing lost-time management records.
    (B) estimating workload requirements.
    (C) inspecting a small number of reports completed by patrol personnel.
    (D) reviewing calls for police services.
    (D) reviewing calls for police services
    (this multiple choice question has been scrambled)
  44. An Assistant Chief of Police is responsible for ensuring that

    (A) upward communication is filtered prior to delivery.
    (B) downward communication is filtered only if it's verbal.
    (C) upward communication is not filtered.
    (D) downward communication is filtered prior to delivery.
    (C) upward communication is not filtered
    (this multiple choice question has been scrambled)
  45. Crime suppression is primarily the duty of

    (A) tactical units.
    (B) patrol officers.
    (C) crime suppression units.
    (D) narcotics detectives.
    (B) patrol officers
    (this multiple choice question has been scrambled)
  46. The day-to-day guiding, counseling, and influencing of people toward task accomplishment is known as

    (A) coordinating
    (B) planning
    (C) directing
    (D) organizing
    (C) directing
    (this multiple choice question has been scrambled)
  47. Activities of the training division are

    (A) a staff function
    (B) a line function
    (C) both a line and a staff function
    (D) none of the above
    (A) a staff function
    (this multiple choice question has been scrambled)
  48. A Captain from one unit or division should communicate directly with a captain from another unit or division when making routine decisions. This form of communication is known as

    (A) upward communication
    (B) the communications net
    (C) lateral communication
    (D) downward communication
    (C) lateral communication
    (this multiple choice question has been scrambled)
  49. Most orders from a Captain to a subordinate should take the form of a

    (A) verbal command
    (B) request
    (C) suggestion
    (D) written command
    (B) request
    (this multiple choice question has been scrambled)
  50. Plans designed to deal with employees' daily conduct and performance are known as

    (A) rules and regulations
    (B) policies
    (C) procedural plans
    (D) tactical plans
    (A) rules and regulations
    (this multiple choice question has been scrambled)
  51. Organization is most closely related to

    (A) controlling
    (B) planning
    (C) leading
    (D) staffing
    (B) planning
    (this multiple choice question has been scrambled)
  52. Captain Peters responds to the scene of a barricaded person armed with a rifle. After designating a scene perimeter, Captain Peters should set up a command post

    (A) within the perimeter to facilitate a staging area.
    (B) outside the perimeter in a safe-fire zone.
    (C) within the perimeter to efficiently direct operations.
    (D) as close to the barricaded person as possible.
    (B) outside the perimeter in a safe-fire zone
    (this multiple choice question has been scrambled)
  53. Which of the following is least important in being an effective Police Lieutenant?

    (A) human relations skills
    (B) technical skills in all police areas
    (C) communication skills
    (D) organizational integrity
    (B) technical skills in all police areas
    (this multiple choice question has been scrambled)
  54. The process of formally dividing, structuring, and coordinating people, authority, and communication is

    (A) coordinating
    (B) planning
    (C) organizing
    (D) directing
    (C) organizing
    (this multiple choice question has been scrambled)
  55. Rumors in a police organization are most likely to develop from

    (A) a lengthy chain of command
    (B) shift work
    (C) decentralization
    (D) the use of formal communications
    (A) a lengthy chain of command
    (this multiple choice question has been scrambled)
  56. A Captain who is in the process of deciding who is to do what and when is

    (A) planning
    (B) coordinating
    (C) implementing
    (D) directing
    (A) planning
    (this multiple choice question has been scrambled)
  57. The most effective delivery of police services results from

    (A) random patrol by two-officer units.
    (B) frequent changes of officers in their assignments.
    (C) the assignment of officers to areas for extended periods.
    (D) the overlapping of patrols.
    (C) the assignment of officers to areas for extended periods
    (this multiple choice question has been scrambled)
  58. Of the following, which has the most impact on a community's opinion of its police officers?

    (A) the media
    (B) the chief of police
    (C) civilian review boards
    (D) the police officers themselves
    (D) the police officers themselves
    (this multiple choice question has been scrambled)
  59. All of the following statements about delegation of authority are true except:

    (A) Authority to complete a task must be delegated to the person assigned to do the task.
    (B) Resources to complete a task must be made available for delegation to be successful.
    (C) Proper delegation requires the assignment of tasks to the lowest supervisory level capable of getting them done.
    (D) Authority and a task may be delegated but not the responsibility for the task's completion.
    (C) Proper delegation requires the assignment of tasks to the lowest supervisory level capable of getting them done
    (this multiple choice question has been scrambled)
  60. Assistant Chief Murphy is assigned to head the department's recruitment drive. She announces to her staff that her objective is to attract the largest group of qualified candidates possible. The most valid reason for this objective is to ensure

    (A) fair and impartial competition for selection.
    (B) "protected class members" apply.
    (C) the best selection of qualified candidates.
    (D) hiring standards are met.
    (C) the best selection of qualified candidates
    (this multiple choice question has been scrambled)
  61. Captain Bowers has been instructed to construct the parameters for an oral board for the position of sergeant. The least important factor to test for in an oral examination is

    (A) communication skills.
    (B) appearance.
    (C) job knowledge.
    (D) organizational integrity.
    (C) job knowledge
    (this multiple choice question has been scrambled)
  62. Which of the following best describes the primary purpose of police patrol?

    (A) police omnipotence
    (B) police omnipresence
    (C) crime repression
    (D) crime suppression
    (B) police omnipresence
    (this multiple choice question has been scrambled)
  63. Which of the following is an advantage of foot patrol?

    (A) cost
    (B) rapid emergency response
    (C) ease of supervision
    (D) none of the above
    (D) none of the above
  64. A robber enters a package store, brandishes a gun, and ties up the owner with nylon rope using an intricate sailor's knot. This is similar to other robberies of convenience stores during the past several weeks. This similarity is known as

    (A) mordem delicti
    (B) modus operandi
    (C) habeas corpus
    (D) sensori patterunus
    (B) modus operandi
    (this multiple choice question has been scrambled)
  65. Lieutenant Fields is giving roll-call training to officers on conducting preliminary investigations. The person responsible for conducting a preliminary investigation is

    (A) the first forensic specialist arriving at the crime scene
    (B) the senior detective arriving at the crime scene.
    (C) the first supervisor arriving at the crime scene.
    (D) the first police officer arriving at the crime scene.
    (D) the first police officer arriving at the crime scene
    (this multiple choice question has been scrambled)
  66. Organizations are characterized by

    (A) their goal-directed behavior.
    (B) concerted action resulting from groups of people working together.
    (C) missions, goals, and objectives defining the direction of activities.
    (D) all of the above.
    (D) all of the above
  67. Captain Phillips is quick to give direction to his subordinates but rarely allows input from them when making decisions. His leadership style is most closely related to

    (A) autocratic leadership
    (B) laissez-faire leadership
    (C) situational leadership
    (D) participative leadership
    (A) autocratic leadership
    (this multiple choice question has been scrambled)
  68. Lieutenant Lewis encourages discussion with his subordinates and values their input. His, leadership style is probably

    (A) participative
    (B) situational
    (C) autocratic
    (D) laissez-faire
    (A) participative
    (this multiple choice question has been scrambled)
  69. The primary purpose of management by exception is to

    (A) allow subordinates input into the decision-making process.
    (B) identify problems needing subordinate attention and to delegate task accountability.
    (C) identify problems needing management attention and avoid dealing with those better handled at lower levels.
    (D) identify solutions to problems arid work with subordinates to implement the solutions.
    (C) identify problems needing management attention and avoid dealing with those better handled at lower levels
    (this multiple choice question has been scrambled)
  70. The number of subordinates a manager can effectively supervise is known as

    (A) delegation of authority
    (B) span of control
    (C) unity of command
    (D) management by exception
    (B) span of control
    (this multiple choice question has been scrambled)
  71. Lieutenants who allow their subordinates to have a voice in the decision-making process while reserving final decision-making authority for themselves are using

    (A) situational leadership
    (B) participative leadership
    (C) autocratic leadership
    (D) free-rein leadership
    (B) participative leadership
    (this multiple choice question has been scrambled)
  72. The largest part of a police department's budget is dedicated to

    (A) training
    (B) the heart/hypertension fund
    (C) police equipment
    (D) salaries
    (D) salaries
    (this multiple choice question has been scrambled)
  73. All of the following statements about span of control are true except:

    (A) An experienced manager can supervise more subordinates than a less experienced manager.
    (B) When subordinates are performing similar work, the manager can handle a wider span of control.
    (C) Organizations with fixed spans of control tend to have many layers of management.
    (D) The span of control is broad at the top of an organization and more narrow as one travels down the hierarchy.
    (D) The span of control is broad at the top of an organization and more narrow as one travels down the hierarchy.
    (this multiple choice question has been scrambled)
  74. When does the United States Supreme Court decision in Miranda v. Arizona not apply?

    (A) after handcuffing a suspect
    (B) after taking a person into custody
    (C) during field interrogations
    (D) after custodial arrest
    (C) during field interrogations
    (this multiple choice question has been scrambled)
  75. Which of the following is a correct statement concerning the use of force in making an arrest?

    (A) The size and weight of a suspect is a determining factor in the use of force.
    (B) More force can be used in effecting a felony arrest than a misdemeanor arrest.
    (C) Officers can use pain compliance to arrest a suspect who is peacefully submitting.
    (D) Officers should use the minimum amount of force necessary when effecting an arrest.
    (D) Officers should use the minimum amount of force necessary when effecting an arrest
    (this multiple choice question has been scrambled)
  76. Lieutenant Butterfield develops a budget proposal which outlines a new program to put community service officers on the street, and she predicts what results will be achieved.

    This proposal is an example of

    (A) a zero-based budget
    (B) a line-item budget
    (C) management by objectives
    (D) a performance budget
    (D) a performance budget
    (this multiple choice question has been scrambled)
  77. The Exclusionary Rule applies to

    (A) police officers
    (B) store detectives
    (C) security guards
    (D) all of the above
    (A) police officers
    (this multiple choice question has been scrambled)
  78. Lieutenants should ensure officers and equipment are deployed

    (A) equally throughout the area to be patrolled.
    (B) equally, according to the time of day.
    (C) selectively, according to the need for police services.
    (D) equally, according to shift distribution.
    (C) selectively, according to the need for police services
    (this multiple choice question has been scrambled)
  79. Assistant Chief Meyer gave Captain Blanchard a job assignment and later found that he was not performing it properly. Assistant Chief Meyer should first determine whether Captain Blanchard

    (A) has a behavioral problem which is interfering with his work.
    (B) has performed the task before.
    (C) understood his instructions.
    (D) is motivated to do the job.
    (C) understood his instructions
    (this multiple choice question has been scrambled)
  80. The Fifth Amendment to the United States Constitution deals with

    (A) right to counsel
    (B) freedom of the press
    (C) search and seizure
    (D) self-incrimination
    (D) self-incrimination
    (this multiple choice question has been scrambled)
  81. Which Supreme Court decision deals with "Stop and Frisk"?

    (A) Chimel v. Illinois
    (B) Powers v. Idaho
    (C) Miranda v. Arizona
    (D) Terry v. Ohio
    (D) Terry v. Ohio
    (this multiple choice question has been scrambled)
  82. Captain Ortiz is appointed commander of a newly formed traffic enforcement division. He is directed by Chief Sullivan to develop a goal statement for the division. Which of the following would be the best goal statement?

    (A) The primary goal of the traffic division is to promote voluntary compliance with traffic regulations.
    (B) The primary goal of the traffic division is to prevent traffic violations from occurring.
    (C) The primary goal of the traffic division is to prevent traffic accidents.
    (D) The primary goal of the traffic division is to strictly enforce state traffic laws.
    (A) The primary goal of the traffic division is to promote voluntary compliance with traffic regulations
    (this multiple choice question has been scrambled)
  83. One of the primary advantages of a formal evaluation process is that it

    (A) motivates officers by providing feedback on their performance.
    (B) serves to give managers control over subordinates.
    (C) identifies weak areas in which a manager needs to concentrate for subordinate direction.
    (D) serves as a ranking tool for promotional examinations.
    (A) motivates officers by providing feedback on their performance
    (this multiple choice question has been scrambled)
  84. Of the following, which is the most important factor in deciding the type of patrol for a specific area?

    (A) calls for service within the area
    (B) the number of citizen complaints against police officers
    (C) the number of residents in the area
    (D) the number of foot beats and cruisers in adjoining areas
    (A) calls for service within the area
    (this multiple choice question has been scrambled)
  85. Captain Jenkins is assigned to monitor a picket line consisting of off-duty police officers and sergeants contesting stalled union contract negotiations. His personal opinion is that the officers are right. Which of the following actions should he take?

    (A) He should monitor the picket line but refrain from direct action.
    (B) He should ensure the picket line is photographed for department review.
    (C) He should ensure the law is enforced impartially.
    (D) He should inform the officers and sergeants of his feelings but enforce the law.
    (C) He should ensure the law is enforced impartially
    (this multiple choice question has been scrambled)
  86. Allowing officers to bid their shifts by seniority is considered to be

    (A) undesirable; people work better on a rotating schedule.
    (B) desirable; people work better on a permanent schedule as opposed to a rotating schedule.
    (C) undesirable; statistics indicate that a permanent schedule results in increased employee lost time.
    (D) desirable; human resources can be deployed more effectively if they are not on a rotating schedule.
    (B) desirable; people work better on a permanent schedule as opposed to a rotating schedule
    (this multiple choice question has been scrambled)
  87. Which of the following is a Part 1 crime?

    (A) auto theft
    (B) possession of marijuana
    (C) prostitution
    (D) pick pocketing
    (A) auto theft
    (this multiple choice question has been scrambled)
  88. The best method of judging a police department's performance is by

    (A) citizen satisfaction
    (B) crime statistics
    (C) conviction rates
    (D) arrest rates
    (A) citizen satisfaction
    (this multiple choice question has been scrambled)
  89. For which of the following incidents would it be appropriate to make a referral to the department's employee assistance program?

    (A) A sergeant has been suspended for drinking on duty
    (B) A sergeant has shot and killed a suspect
    (C) A sergeant who lives out of town has been arrested in a domestic dispute
    (D) all of the above
    (D) all of the above
  90. In preparing a police budget, which activity should come first?

    (A) Plan what needs to be done
    (B) Assign dollar costs to organizational plans
    (C) Determine the dollar amount of the budget
    (D) Determine objectives
    (D) Determine objectives
    (this multiple choice question has been scrambled)
  91. The police union contract is binding on

    (A) the police union only
    (B) management and labor
    (C) management only
    (D) labor only
    (B) management and labor
    (this multiple choice question has been scrambled)
  92. Sergeant Hernandez approaches Lieutenant Gallagher with a grievance relative to being denied a day off. The lieutenant has had occasion recently to discipline the sergeant for being late to work and for failure to respond to radio calls. He advises the sergeant that if she paid more attention to her work, her request for a day off would probably be approved. The lieutenant's action is

    (A) proper; the lieutenant is using the situation to motivate the sergeant.
    (B) proper; the lieutenant has wide latitude in accepting or rejecting employee grievances.
    (C) improper; the lieutenant should refer the sergeant to her union steward.
    (D) improper; the lieutenant should act on the grievance.
    (D) improper; the lieutenant should act on the grievance
    (this multiple choice question has been scrambled)
  93. The Exclusionary Rule originally resulted from which of the following court decisions.

    (A) Chimel v. California
    (B) Terry v.Ohio
    (C) Miranda v. Arizona
    (D) Weeks v. United States
    (D) Weeks v. United States
    (this multiple choice question has been scrambled)
  94. Lieutenant Smalley has been informed by Sergeant Reid of a high incidence of muggings in a city park between the hours of 1800 and 2100. The best type of patrol for Lieutenant Smalley to institute in the park is

    (A) preventive patrol
    (B) foot patrol
    (C) team patrol
    (D) directed patrol
    (D) directed patrol
    (this multiple choice question has been scrambled)
  95. Sociologists contend that crime can never be totally eliminated. Of the following, which criminal act is most likely to be eliminated by the police.

    (A) prostitution
    (B) murder
    (C) robbery
    (D) none of the above
    (D) none of the above
  96. Which of the following investigations would be proper for a Lieutenant to delegate.

    (A) the investigation of a minor complaint against a sergeant
    (B) a sensitive investigation of a civilian manager employed by the department
    (C) a traffic accident between two off-duty sergeants
    (D) none of the above
    (D) none of the above
  97. Captain Peters has noted a widespread increase in street robbery throughout his district. Which of the following tactics is most likely to reduce this type of crime.

    (A) proactive patrol
    (B) decoy operations
    (C) random patrol
    (D) passive patrol
    (A) proactive patrol
    (this multiple choice question has been scrambled)
  98. Captain Connors is frequently heard telling subordinates, "If you have a problem, don't tell me. I have enough of my own." This type of leadership is most closely related to

    (A) autocratic
    (B) laissez-faire
    (C) participative
    (D) democratic
    (B) laissez-faire
    (this multiple choice question has been scrambled)
  99. Lieutenant Fleming learns that a local merchant is offering free food and coffee to officers frequenting his establishment. This practice is.

    (A) acceptable as long as the officers first offer payment.
    (B) acceptable as long as the merchant is not seeking anything in return.
    (C) unacceptable but so minor as not to be a form of corruption.
    (D) unacceptable; gratuities are a form of police corruption.
    (D) unacceptable; gratuities are a form of police corruption
    (this multiple choice question has been scrambled)
  100. The statement "Leaders are born, not made" is

    (A) true; some people have inherent qualities that make them leaders.
    (B) false; people become leaders through making the most of their skills and abilities.
    (C) true; higher intelligence and increased life chances produce leaders.
    (D) false; leadership is an intrinsic quality possessed by all people.
    (B) false; people become leaders through making the most of their skills and abilities
    (this multiple choice question has been scrambled)

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