The flashcards below were created by user
What percentage of At&t smart phone customers use less than 2gb of data each month?
What feature/ features does a QMD require?
a) What's a QMD?
b) Unlimited Text, or unlimited mobile internet
c) Unlimited text or 200 msg+ unlimited mobile web or Family msg
d) Data Pro plan
If a customer is using their Blackbery as a modem can they tether with the 200 mb plan?
No, the customer has to sign up for the 2gb+ tethering for 45 per month.
If a customer has an existing iphone 3g with unlimited data for $30 per month can that customer upgrade to Windows Phone 7 and keep the unlimited plan?
Yes, At&t customers are allowed to keep unlimited plans because they are grandfathered in.
How much more internet does a customer get on the $25 2gb plan vs thw $15 200mb plan?
10x more data fo only $10 more per month!!
What is the overage rate on the $25 2gb plan?
$10 per Gb.
How much does it cost a customer if they use 1 gb of internet on the $15 200 mb plan?
$90. The customer is charged $15 for the data plan and $15 for every 200 mb used there after.
At what points of useage does the customer get a text reminder that they are approaching their data useage cap?
65%, 90%, 100%
What percentage of At&t customers use under 200mb of web each month?
What are 3 ways a customer can track their data useage?
Data calculator, *data#, the free mywireless app or by loging into their account at att.com/wireless