chapter 5

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  1. ITIL and COBIT are competing frameworks
    False
  2. The Plan-Do-Check-Act (PDCA) model is a tried and proven method that can be applied to general processes
    that have been identified for improvement.
    true
  3. Organizations are in a constant state of change, so the plan must be continually updated to account for
    changes.
    true
  4. COBIT is a set of decades-old
    standards that are highly regarded by auditors because they provide specific
    guidelines and are completely
    independent of any computer hardware or software platforms.
    true

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Author:
tim
ID:
5974
Filename:
chapter 5
Updated:
2010-02-03 17:29:44
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chapter 5
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chapter 5
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