ADM2336 Chapter 3
Card Set Information
ADM2336 Chapter 3
ADM2336 Chapter 3
What is Perception?
The process of interpreting the message of our senses to provide order and meaning to the environment.
What are the components of Perception?
Experience- helps us determine how we will react to a situation
Motivational, emotional and physiological state- need to have the effort to fully look over the target, and based on your mood it will adjust the way you look upon a situation.
- the thing one is trying to make sense of
Context helps interpretation
What biases are there in Perception?
Primacy- the tendency to remember event earlier on more so then even later on (first impressions)
Recency- the tendency to remember the event that happened to happen most recent (latest event)
Reliance on central traits- focusing on the characteristic that stands out most
Implicit personality theories- this is a theory determining what personality traits go together
Projection- we tend to assume that others are and think and react the same way we do
Stereotyping- a tendency to generalize people in a social category ignoring personal deviations between them
Where does Perception Matter?
Recruitment and Selection
How does Perception affect Recruitment and Selection?
Are viewed organization "signals" (what the organization is really like)
How does Perception affect Workforce Diversity?
Negative stereotypes are detrimental
Racial and ethnic stereotypes
Starts with recruitment and selection
Make sure you are heavily recruiting from all different race, gender and age groups
Make it so everyone strong individually and better as a whole
Ensure that those making
career decisions about employees have accurate information about them
Can be very affective
How does Perception affect Selection Interview?
tereotype of the ideal employee
Stereotypes are often inaccurate and may not be correct for certain jobs
Relying on first impression
Can often be evaluated off resume before interview even starts
Negative information is
Information one give that is not very favorable will be highly put against them
The person who is interviewed before you has and effect on your interview (a bad previous interview is favorable)
How does Perception affect Performance Appraisals?
what one does early in the evaluation effect comes out more
thing a couple weeks before the appraisal phase are much more important to the evaluation
Appraising someone based on being part of a certain group
Various rater errors
: leniency, harshness and central tendency(One-to-all)
Rater Errors in Performance
Appraisal chart (reference text)
Someone who shares a same interest or similarity with you, you tend to evaluate better
Halo/ Horns error
One-to-one error based on just one part of someone traits based for all
What is Attribution?
The process by which causes or motives are assigned to explain peoples behaviours.
What are the two classes of attribution?
The persons stable
characteristics blamed the situation
The situation was stable but
the person was blamed
What are the cues used to make attribution?
Does the person engage in the behaviours regularly and consistently over time?
Do most people engage in the
behaviour or is it unique to the person?
Does the person engage in
the behaviour in many situations or is it distinct to one situation?
What are the biases of Attribution?
Fundamental attribution error
When we look at people attribution we blame them based on there attributions based off a situation
A tendency for observers to judge other, other than you would just yourself
Tendency to take credit for our success and deny out responsibilities for our failures