Theory 4

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Author:
stacydh
ID:
63062
Filename:
Theory 4
Updated:
2011-01-30 22:37:15
Tags:
Practice Management
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Description:
Chap. 2
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  1. What are the 5 R's?
    • Responsibility
    • Respect
    • Rapport
    • Recognition
    • Remuneration
  2. Traits of responsibility
    • Duty or obligation
    • Follow through or complete projects
  3. Traits of respect
    • Consideration of esteem to another person
    • Respect others abilities
    • Lack of respect show lack of confidence or ability
  4. Traits of rapport
    • Mutual trust
    • Noticeable to others and staff
  5. Traits of recognition
    Tasks or achievements
  6. Traits of remuneration
    • Money
    • Education
  7. What are the attributes of an ethical, caring worker?
    • 1. Respect the dentist and the practice concepts
    • 2. Be a good listener
    • 3. Maintain frequent communication
    • 4. Utilize feedback
    • 5. Make ethical decisions
    • 6. Avoid unnecessary delays in decision making
    • 7. Delegate authority
    • 8. Identify constraints within which work must be done
    • 9. Exercise self control
    • 10. Make time available to staff
    • 11. Respect diversity
    • 12. Build and develop strong followers
    • 13. Make yourself visible
    • 14. Learn from your mistakes
    • 15. Expand your leadership role

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