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To be a Premier Employer by making every team member more valuable each year while Building and Expanding a Macro Healthy Way of Life Company and Brand that is respected and coveted by Customers, Vendors and Competitors.
Our mission is to provide an educational and entertaining, friendly and inviting, functional and innovative experience of uncompromising quality that meets the health and fitness needs of the entire family.
Our Departmental Objective
To be an entertaining educator who provides a motivating experience that delivers results for our members.
WOW Service 1-3: A,M,U
- Arriving to class 10 minutes prior
- Meeting guests before and after class
- Using members' name in class
WOW Service 4-6: P, P, P
- Providing education in all formats (HR chart, Optimize 45)
- Providing new, fresh, innovative music
- Picking up after yourself and your class
WOW Service 7-9: B, S, W
- BEING a fitness role model
- Starting and ending class on time
- What other things do you do?