MGT 254 - Chapter 1
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MGT 254 - Chapter 1
Intro to Group Communication
What are somethings that help you succeed in groups?
Understand your role
Ask clear questions
Establish professional rapport
Communicate effectively with culturally-diverse members
Use language effectively
Convey a professional image
Resolve group conflict
What is the ideal group size?
5 to 7.
Odd is better to break ties.
More then 7 seems to break into subgroups.
What are the different types of groups?
What is a primary group? What are some examples?
Provides members with affection, support, and a sense of belonging and confidence.
Family, best friends
What is a social group? Examples?
Share common interests in a friendly setting or particaipate in social activities.
Athletic teams, hobby groups, sorotrities/frats, peer groups.
What is a self-help group? Examples?
Offer support and encouragement to members who want or need help with personal issues.
Weight watchers, AA
What are learning groups? Examples.
Help members gain knowledge and develop skills.
Study groups, book discussion groups.
What are service groups? Examples
Support worthy causes that help people outside the group.
What are civic groups? Examples.
Support worthy causes that help people within the group.
PTA, labour unions.
What is a work group? Examples
Achieve specific tasks and routine duties on behalf of a business organization.
Committees, task forces.
What is a public group? Examples.
Discuss important issues in front of or for the benefit of the public or key decision makers.
Panel discussions, symposiums, forums and goverance groups.
What are the types of work groups?
Ad hoc - specific purpose and disbands once complete.
Standing - remains active in order to accomplish an ongoing task
Task force - gathers info and makes recommendations reguarding a specific issue.
Work teams - relatively permanent, does not tak time from work to meet, this is work.
What are the types of public groups?
What are some advantages of working in a group?
Greater member satisfaction
Enhanced cultural understanding
Greater civic engagement
What are some disadvantages of working in a group?
More time, energy and resources
What are some characteristics of working in a group?
I don't know where to find this.