MGT 254 - Chapter 2
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What are Tuckman's Goup Development Stages?
What is the forming stage?
- Members are socially cautious and polite.
- Members learn about their tasks and test personal relationships.
- Primary tension.
What is primary tension?
Social unease tgat accompanies the getting-acquainted process in groups.
How do you resolve primary tension?
- Be positive and energetic.
- Be patient and open-minded.
- Be prepared and informed.
What is the storming stage?
- Members compete for staus and roles.
- Members openly disagree on issues.
- Secondary tension.
What is secondary tension?
The frustration and personality conflicts experienced by group members as they comete for acceptance and achievement.
What is the norming stage?
- Groups resolve primary and secondary tensions.
- Groups develop norms or ground rules.
What is the performing stage?
- Group focuses on productivity and member satisfaction.
- Groups adapt and change if necessary.
What is the adjourning stage?
- Upon completion:
- -group may disband
- -members might leave for personal or professional reasons
- -members may take on a new group task.
What is a hidden agenda?
Members' private goals conflict with the group's goals.
Locke and Latham's Goal Theory shows that groups function best when their goals are...
- Hard, but realistic
- Accepted by members
- Used to evaluate performance
- Linked to feedback/rewards
- Set by members and groups
- Allow for member growth.
What are the two types of norms?
What are explicit norms?
- Put into writing or are verbally stated.
- Easily recognized.
What are implicit norms?
- Rarelt discussed or openly communicated.
- Evolve as members work together.
Example: Sitting arrangements and that person who takes my spot BREAKS MY NORM!
What are characteristics of effective groups?
- Clear, elevated goal
- Results-driven structure
- Competent team members
- Unified commitment
- Collaborative climate
- Standards of excellence
- External support and recognition
- Principled leadership
What would you like to do?
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