PMP Exam Prep

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Author:
flemingsy
ID:
66118
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PMP Exam Prep
Updated:
2011-02-13 17:45:07
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Human Resource
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Human Resource Terminology
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  1. The process of determining the availability of human resources and amassing the team needed to complete the project
    Acquire Project Team
  2. A role with a negative attitude toward the project or program
    Aggressors
  3. A type of power that can involve using a middle person to negotiate for the Project Manager
    Attitude Power
  4. A role that interrupts information flow on the project or program
    Blockers
  5. A role that helps focus on making sure people on the project understand what the details of the project entail
    Clarifiers
  6. A type of power that uses negative approaches including threatening and punishment to get people to do things they don't want to do
    Coercive/Penalty Power
  7. A type of power that uses commitment via alliances and partnerships o nthe project team to tackle challenges to the project as they arise; has a potential connection with referent power
    Commitment Power
  8. A type of power that maximizes involvement in the project or idea in the form of competition to help enhance the commitment of those involved to work toward a more successful outcome of the project or idea
    Competition Power
  9. A conflict resolution technique in which a solution involves (typically) a little of what everyone is proposing for a solution
    Compromise
  10. Directly dealing with a conflict via problem-solving techniques so that the parties can work through any disagreement
    Confrontation
  11. The process of developing the human resource plan
    Develop HR Plan
  12. The process of improving the project management team to optimize project performance
    Develop Project Team
  13. A role that contradicts popular views or opinions about the work of the project or program
    Devils Advocate
  14. A role that consumes project communication and focus with their own views without considering others
    Dominators
  15. Listening with the goal of understanding what the sender is trying to communicate
    Empathetic Listening
  16. A role that helps the project and team by focusing on what the project is creating, not the challenges of the project
    Encouragers
  17. A capacity in which one uses personal knowledge and expert opinion to get others to do what is desired
    Expert Power
  18. Applying an all or nothing (win/lose) perspective to get the desired result
    Forcing
  19. In project management, a role that helps bring people into the project - In business school, this term could be viewed differently, including a role that keeps people out of something
    Gate Keepers
  20. A role that helps evolve information and understanding on the project above the team members
    Harmonizers
  21. A pyramid representation of Maslow's Theory that a person's motivation is based on needs (and where the person fits in this pyramid)
    Hierarchy of Needs
  22. A plan that documents roles and responsiblities, reporting relationships and staffing management for the project. It is part of the project management plan
    Human Resource Plan
  23. A role that shares information and thus helps enhance communication on the project
    Information Givers
  24. A role that shares information and thus helps enhance communication on the project or program
    Information Seekers
  25. A type of power that involves delaying key decision(s) so enough time passes that stakeholders or other such parties can make a significant time investment in the project
    Investment Power
  26. A type of power that attempts to realize the two things that are negotiated for: what the other party says the are after, and what they are after that hasn't been made public
    Knowledge of Needs Power
  27. Getting people to do what you desire based on your authority
    Legitimate Power
  28. The process of managing team member performance, issues, and changes
    Manage Project Team
  29. Matching behavior characteristics of another person or group
    Mirroring
  30. A type of power that uses a moral or ethical perspective tied to one's values in the negotiation process
    Moral or Ethical Power
  31. An organization chart that displays which group is responsible for each work item and can show reporting relationships as well
    Organizational Breakdown Structure (OBS) (Tool)
  32. Determining, assigning, and documenting responsibilities, roles, and reporting relationships on a project
    Organizational Planning
  33. A situation in which a resource is applied to too many activities at the same time to accomplish them all within the acceptable timeframe
    Over-Allocation
  34. Sticking to the target of the negotiations or project; involves holding on and working toward the target - In many cases, people simply give up after an initial rejection
    Persistence Power
  35. Discounting logic, which technical people can often use to sell ideas instead of focusing on comparisons that relate to the experience of the negotiating parties, creating evidence that can't be overlooked, and showing how a solution will meet their needs
    Persuasion Power
  36. Using preparation followed by negotiation to effectively plan the project
    Planning Power
  37. A description of the roles and responsibilities of a team member
    Position Description (Tool)
  38. The possible ability to influence behavior or performance of others
    Power
  39. A type of power that uses something which has achieved desired results in the past regardless if it was on the current project environment or elsewhere
    Precedent Power
  40. Being professional and practical when working with others; helps to foster a win/win relationship with those that work with the project manager by allowing the project manager to look at the people and their needs
    Professionalism Power
  41. An organization chart that displays which group is responsible for each work item and can show reporting relationships as well; also known as an organizational breakdown structure
    Project Organization Chart (Output/Input)
  42. Using personal charisma to attain desired results from others or using existing relationships to help get things done (who you know)
    Referent Power
  43. A structure that shows the decomposition of the resources being used on the project; can include personnel, divisions or departments, and job roles
    Resource Breakdown Structure (RBS)
  44. A type of power that uses positive actions or consequences to attain desired results from other people
    Reward Power
  45. A conflict resolution technique in which the focus is on areas of similarity and focus is taken off areas of difference
    Smoothing
  46. A role that is non-participatory on the project regarding information and project issues
    Withdrawers
  47. A conflict resolution technique in which you withdraw from the disagreement (or source of conflict)
    Withdrawal
  48. A role that doesn't stay focused on the primary topics of focus and conversation
    Topic Jumpers
  49. The creation of individual and team skills to maximize project output
    Team Development
  50. A role that relates back to the overall picture of what the project is focusing on
    Summarizers
  51. A document used to describe when resources will start and finish the project
    Staffing Management Plan
  52. The hiring and applying of the needed resources to the project or program
    Staff Acquisition
  53. A type of power that uses calculated risks in negotiation to achieve project goals
    Risk Power
  54. A matrix that connects the work of the WBS to the personnel assigned to it in the OBS
    Responsibility Assignment Matrix (RAM)(Tool)
  55. The process of applying resources to a schedule and its activities
    Resource Loading
  56. The process of creating a consistent (even) workload for the resources on a project
    Resource Leveling
  57. A graph that displays the resources used over time on a project
    Resource Histogram
  58. People, supplies, equipment, and other items used in the work of the project
    Resource
  59. A role that looks at the project first to see what they can get out of it
    Recognition Seekers
  60. Processing comfort or a harmonious relationship with someone
    Rapport
  61. A list of all project team members, their project roles, and their communication needs as they relate to the project
    Project Team Directory
  62. The group of people put together to plan and (or) execure the work of the project
    Project Team
  63. Project team members with direct involvement in project management activities
    Project Management Team
  64. The processes required to organize and manage the project team
    Project Human Resource Mangement

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