BPS Chapter 5
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the conscious act of receiving, comprehending, interpreting, and responding to messages
a psychological principle taht posits that listeners pay attention selectively to certain messages and ignore others
sharing ideas through dialogue
a multistep, focused, and purposeful process of gathering and evaluating information
anything that copetes for a listener's attention. The source of the distraction may be internal or external
a poor listening behavior in which the listener reacts defensively to a speaker's message
language specific to a cerrtain region or group of people
an informal expression characterized by regional variations of speech
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