Org Psyc Exam 2 pt 3 of 3

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  1. presenteeism
    pracetice of showing up for work but being too sick to be able to work effectively.
  2. time management
    practice of taking control over how we spend time.
  3. meditation
    process of learning to clear on'es mind of external thoughts.
  4. time-out
    brief delay in activities designed to reduce mounting tension.
  5. attitudes
    relatively stable cluster of feelings, beliefs, and behavioral intentions toward a specific object, person, or institution.
  6. work-related attitudes
    attitudes relating to any aspect of work or work settings.
  7. evaluative componenet (of attitudes)
    liking or disliking a person, item , or event.
  8. cognitive component (of attitudes)
    things we believe about an attitude object, whether true or false.
  9. behavioral componenet (of attitudes)
    our predisposition to behave in a way consistent withour beliefs and feelings about an attitude object.
  10. prejudice
    negative attitudes toward members of specific gorups based only on the fact that they're members of those groups.
  11. organizational demography
    nature of the composition of a workforce with respect to various characteristics.
  12. stereotypes
    beliefs that indivs possess certain characteristics b/c of their membership in certain groups
  13. discrimination
    behavior consistent with a prejudicial attitude; act of treating someone negatively b/c of his membership in a group.
  14. sex-role stereotypes
    narrow minded beliefs about the qualities of women and men and the kinds of tasks for which each is most appropriately suited.
  15. glass ceiling
    invisible barriers that keep women from advancing as fast as men in some areas.
  16. religious intolerance
    actions taken against persons or groups based on their faith.
  17. affirmative action laws
    legislation designed to give employment opportunities to groups that historically have been underrepresented in the workforce, like women and minorities.
  18. nonpreferential affirmative action
    efforts to get companies to conduct ongoing appraisals of their rules and procedures and to eliminate those that exclude women and minorities without justification.
  19. preferential affirmative action
    practice of hiring women and members of minority groups in proportion to thei rrepresentation in the population near orgs.
  20. diversity management programs
    programs in which employees are taught to celebrate differences b/t people and organizations create supportive work environments for women and minorities.
  21. inclusion
    making people feel valued as worthwhile members of the org.
  22. affinity groups
    individuals who share a common identity with respect to such actors as race, ethnicity, or sexual preference.
  23. job satisfaction
    positive or negative attitudes held by indivs toward their jobs.
  24. dispositional model of job satis faction
    job satisfaction is a relatively stable disposition of an indiv./ an attitude that stay with people through diff jobs.
  25. value theory of job satisfaction
    job satisfaction depends primarily on the match b/t the outcomes indivs value in their jobs and their perceptions about the availability of those outcomes.
  26. social information processing model
    people's attitudes toward their jobs are based on info they get from other people in their job environment.
  27. employee withdrawal
    actions like absenteeism and voluntary turnover (quitting) that enable employees to escape from adverse job conditions.
  28. voluntary turnover
    • form of employee withdrawal where an indiv resigns freely from their job.
    • quitting
  29. honeynoon effect
    high levels of satisfaction when first starting a new job after leaving an old job they didn't like
  30. hangover effect
    people's satisfaction with a job drops over time as they gain experience with it.
  31. honeynoon-hangover effect
    rise in satisfaction in response to a new job and decline in satisfaction as that job becomes less new.
  32. unfolding model of voluntary turnover
    explains the cognitive processes people use to make decisions about quitting or staying at a job.
  33. absenteeism
    practice of staying away from the job when scheduled to work.
  34. high-performance work system
    orgs that offer employees opportunities to participate in decision making, provide incentives, and emphasize opportunities to develop skills.
  35. organizational commitment
    extent to which an indiv identifies and is involved with his or her org and/or is unwilling to leave it.
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Org Psyc Exam 2 pt 3 of 3
2011-02-24 06:11:55
Org Psyc Exam pt

Org Psyc Exam 2 pt 3 of 3
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