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historically the security industry has distinguished itself from what?
how has the security industry distinguished itself?
by being proactive and focusing on preventing crime
most security professionals agree that the one of the primary functions of the security department is what?
departments are judged on how well they ?
react to a crime and what they do proactivly to prevent incidents
proactive functions of crime prevention is smarter than
reactive and enforcement methods
generally speaking, a healthcare setting is a prime target for crime because
of how the business of healthcare works
open access is a vulnerability at a hospital because
once in a health care facility someone can easliy pose as a visitor or contractor and go through many areas without being questioned
Presence of vulnerable items?
wide variety of portable, marketable items used and stored at the hosipital
how many are items purchased by hospitals that are usable at home
more than 3000
dsitracted patients and staff
criminals knows that patients and family members are less often aware of there surroundings due to medical and emotional issues.
fast pace of the healthcare inviroment makes workers less ?
aware of criminal behavior
how do concerns about personal safety affect patients?
there recovery may be affected, or seek treatment elsewhere
how do concerns about safety affect employees?
employees are less productive and less attentive to patients
how does saftey affect visitors?
encourage loved ones to seek medical attention elsewhere
triangle of crime?
- opportunity to commit crime
- desire or motivation to commit crime
- abillty to commit crime
the anticipation, recognition, and appraisal of a crime risk and the intiation of some action to remove or reduce it.
a crime prevention program should do the following?
target people and items most at risk from crime and develope methods to reduce the opportunity for crime
describe a comprehensive security plan involves?
- protecting personnel
- protecting information
- protecting the physical plant
a good crime prevention program uses?
- physical security planning
- protective or security barriers
- deter and delay crimianl activity
- provide a psychological deterent
- supplement and complement security personnel
physical planning included protecting ?
- grounds ( property line to building structures)
- building's exteriors
- building interiors
- building contents
3 lines of defence?
- perimeter barrier
- barriers at the buildings exteriors
- interior controls
first line of defence is the ?
permeter barrier can either be structural or ?
example of a structural barrier is a ?
example of natural barrier would be a ?
row of trees
second line of defence are ?
exteriors. doors, windows, skylights, fireescapes,
3rd line of defence are
- interiors. lock and key systems, acces control systems, alarms, cameras.
- good policy procedures
- proper training
involving employees, influencing belief, trust, and crdibility of secrurity program
vital first step to generate employee involvement?
securitys involvement in new employee orientation
new employees should be coached during orientation to do the following?
- what topics to report
- how to report incidents
- how to contact or find security office
what will help new employees remember key items after security orientation
what should employees report?
- suspicous persons
- safety defienciencies- dimly lit areas, fall hazards, obstructed exits
what two categories of inspections are required by the Joint Commision
- hazard surveilance rounds
- security surveys
patients care building and satelite centers require inspection how often?
twice a year
non patient-care buildings and exterior grounds require inspections how often?
typically inspections look for the following
- fire hazzards
- eomployee knowledge and understanding of fire and emergency plans
- hazardous material
- material safety data sheets
- medical gas shutoff policy
- familiarity with the safe medical devices act and how to respond if equitment fails
fire hazzards include?
- blocked sprinkler heads
- doors blocked open
- difficult to see exit signs
members of inspection team
enviromental services manager
rep from nursing department
results of hazardous surveilance tour are reported to ?
what deficiencys must be corrected immediatly?
life safety defiencies
joint commision requires all areas indentified as sensitive be listed in the ?
security management plan
sensitive areas include?
- emergency department
- intensive care
- medical records
- computer center
risk assesments should be conducted how often
what are the 7 areas in the enviroment of care standards?
- hazardous material
- waste managment
- emergency preparedness
- life safety
- utility managment
- medical equitment managment
crime annalysis is the most importain aspects of
risk assesment and crime prevention
crime analysis defintion?
ongoing, systematic process of collecting, categorizing, analyzing, and dissemeinating timely and useful information regarding crime, crime patterns, trends, and potential suspects
analyzing information over time helps securty monitor what?
level and type of cirme and seasonal fluctuations
5 step approach to crime analysis?
- collect data
- collate data
- analyze data
- disseminate the findings
- gather and evaluate the feedback
joint commision requires information be presented to the institutional safety committee how often
when a design meeting is takng place a member of ? should attend
secutity should attend
special security considerations that should be included in design process for emergecny departement ( more likely for crime or security needs)
- will the design protect recepsonist against attack from intoxicated or deranged patient?
- does the design offer a secondary exit for the receptionist to escape from a situation if necessary?
- will a panic alarm be installed fro the receptionist?
- will the rooms used to monitor psychiatric patients protect patients and ataff from phsycial harm?
- can ED staff easliy monitor the room?
- is breakaway and shatterproof material used in construction?
- are entrances in the ED limited?
- is there a room that gives privacy to grieving families?
what will create a more user friendly atmosphere that will lessen the liklihood of outbursts and violence
structural and inviromental stimuli
Two most importaint aspects of a succesfull security program
security awarness and crime prevention