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2011-03-28 22:01:06
CAPM Study

CAPM Flash Cards
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  1. What is a Project?
    1. A temporary endeavor with a beginning and an end.

    2. Creates a unique product, service, or result.
  2. What is Project Management?
    • 1. Process Groups
    • 2. Knowledge Areas
    • 3. Professional and Social Responsibility
  3. What are the Process Groups?
    • 1. Initiating
    • 2. Planning
    • 3. Executing
    • 4. Monitoring and Controlling
    • 5. Closing
  4. What are the Knowledge Areas?
    • 1. Project Management Framework (introduction, project life cycle & organization)
    • 2. Project Management Processes
    • 3. Integration
    • 4. Scope, Cost, Quality, Human Resource, Communications, Risk, Procurement Management
  5. What is a Program?
    A group of projects

    Their management is coordinated because the projects are related.
  6. What is a Portfolio?
    A group of programs to acheive a specific strategic business goal.

    The programs may not be related other than the fact that they are helping to achieve that common strategic goal.
  7. What is a PMO?
    Project Management Office

    • 1. Manage the interdependencies between projects.
    • 2. Help provide resources
    • 3. Terminate projects
    • 4. Monitor compliance with organizational processes
    • 5. Help gather lessoned learned
    • 6. Provide templates
    • ...etc.
  8. Where are the Project Objectives contained?
    Project Charter
  9. What are some Project Constraints?
    • 1. Time
    • 2. Cost
    • 3. Risk
    • 4. Scope
    • 5. Quality
    • 6. Resources
    • 7. Other factors that limit options, such as customer satisfaction.
  10. What are the three types of Organizational Structure?
    • 1. Functional
    • 2. Projectized
    • 3. Matrix
  11. Who has power in each type of organizational structure - the project manager or functional manager?
    • 1. Functional - Functional Manager
    • 2. Projectized - Project Manager
    • 3. Matrix - Depends on the strength of the matrix.
    • A. Strong - PM
    • B. Weak - FM
    • C. Balanced - Shared
  12. What are some advantages to a Functional Organizational Structure?
    • 1. Easier management of specialists
    • 2. Team members report to only one supervisor
    • 3. Similar resources are centralized, as the company is grouped by specialties
    • 4. Clearly defined career paths in the areas of work specialization
  13. What are some disadvantages to a Functional Organizational Structure?
    • 1. People place more emphasis on their functional specialty to the detriment of the project
    • 2. No career path in project management
    • 3. The project manager has little or no authority
  14. What are some advantages to a Projectized Organizational Structure?
    • 1. Efficient project organization
    • 2. Loyalty to the project
    • 3. More effective communications than functional
  15. What are some disadvantages to a Projectized Organizational Structure?
    • 1. No "home" when project is completed
    • 2. Lack of professionalism in disciplines
    • 3. Duplication of facilities and job functions
    • 4. Less efficient use of resources
  16. What are some advantages to a Matrix Organizational Structure?
    • 1. Highly visible project objectives
    • 2. Improved project manager control over resources
    • 3. More support from functional areas
    • 4. Maximum utilization of scarce resources
    • 5. Better coordination
    • 6. Better horizontal and vertical dissemination of information
    • 7. Team members maintain a "home"
  17. What are some disadvantages to a Matrix Organizational Structure?
    • 1. Extra administration is required
    • 2. More than one boss for project teams
    • 3. More complex to monitor and control
    • 4. Tougher problems with resource allocation
    • 5. Need extensive policies and procedures
    • 6. Functional managers may have different priorities than project managers
    • 7. Higher potential for conflict
  18. What is a Life Cycle?
    A progression through a series of differing stages of development.

    There are two life cycles and one overall project management process you must know for the exam.
  19. What are the major outputs of the Initiating process group?
    • 1. Project Charter
    • 2. Identified stakeholders
    • 3. Strategy for managing those stakeholders
  20. What specific processes are part of the project initiating process group?
    • 1. Develop Project Charter (Integration Management Chapter)
    • 2. Identify Stakeholders (Communications Management Chapter)
  21. What is the primary focus of the project manager?
    Project Integration Management
  22. What are the inputs to Develop Project Charter?
    • 1. Project Statement of Work (SOW)
    • 2. Business Case
    • 3. Contract
    • 4. Enterprise Environmental Factors
    • 5. Organizational Process Assets
  23. What is a Project Statement of Work?
    Created by the customer/sponsor and describes their needs, product scope, and how the project fits into their strategic plan.
  24. What is a Business Case?
    Explains the business need and the analysis used to justify the project.
  25. What are Enterprise Environmental Factors?
    Company culture and existing systems that the project will have to deal with or can make use of.
  26. What are Organizational Process Assets?
    Existing processes, procedures, and historical information.
  27. What are the tools and techniques of Develop Project Charter?
    1. Expert judgement
  28. What are the outputs of Develop Project Charter?
    1. Project Charter
  29. What is the most commonly described benefit or use of the Project Charter?
    It gives the project manager authority to spend money and commit corporate resources.
  30. What is a Project Management Plan?
    The project management plan is an integration function--it integrates all the knowledge area management plans into a cohesive whole. It also includes the baselines for the project.
  31. What all does the Project Management Plan include?
    • 1. The PM processes that will be used on the project.
    • 2. Management plan for scope, schedule, cost, quality, human resources, communications, risk, and procurement.
    • 3. Scope, schedule, and cost baselines
    • 4. Requirements management plan
    • 5. Change management plan
    • 6. Configuration management plan
    • 7. Process improvement plan
  32. What is a Scope Baseline?
    The project scope statement, work breakdown structure (WBS), and WBS dictionary.
  33. What is a Schedule Baseline?
    The agreed-upon schedule, including the start and stop times.
  34. What is a Cost Baseline?
    The time-phased cost budget.
  35. What is a Requirements Management Plan?
    It describes how requirements will be identified, managed, and controlled.
  36. What is a Change Management Plan?
    • The change management plan describes how changes will be managed and controlled and may include:
    • 1. Change control procedures (how and who)
    • 2. The approval levels for authorizing changes
    • 3. The creation of a change control board to approve changes
    • 4. etc...
  37. What is a Configuration Management Plan?
    It defines how you will manage changes to the deliverables and the resulting documentation.
  38. What is a Process Improvement Plan?
    The project manager should look for ways to improve the process, which will result in completing the work faster, cheaper, and with higher quality.
  39. What are the outputs of Direct and Manage Project Execution?
    • 1. Deliverables
    • 2. Work Performance Information
    • 3. Change Requests
    • 4. Project Management Plan and Project Document Updates
  40. What are Deliverables?
    "Completed Work"

    They are an output of integration management, not the other knowledge areas.
  41. What are inputs to Monitor and Control Project Work?
    • 1. Performance reports
    • 2. Enterprise environmental factors
  42. What are outputs of Monitor and Control Project Work?
    1. Change requests
  43. What is Corrective Action?
    Any action take to bring expected future project performance in line with the project management plan.
  44. What is Preventive Action?
    Deals with anticipated or possible deviations from the performance measurement baseline.
  45. What are Defect Repairs?

    It is necessary when a component of the project does not meet specifications.
  46. What are the tools and techniques of Perform Integrated Change Control?
    1. Change Control Meetings
  47. What is a Change Control Meeting?
    Many projects have a change control board, which is responsible for meeting to review and analyze change requests.
  48. What are outputs of Perform Integrated Change Control?
    • 1. Change Request Status Updates
    • 2. Project Management Plan and Project Document Updates
  49. What are outputs of Close Project or Phase?
    • 1. Final Product, Service, or Result Transition
    • 2. Organizational Process Assets Updates