Mangerial Soft Skills
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What must managers focus on relating to managerial soft skills?
The way something is done, instead of the principles that underlie the techniques
The results can be counterproductive
What consists a formal team?
A stable department or section created within a recognized structure to pursue ongoing goals
EX. The claims department
What consist of an informal team
A project team wich us created to deal with a particular situation and disbanded after performing function
What do successful teams share?
- Common working language
- Able to manage relationships & task s
Superior teams are balanced between:
- Seasoned vetrans
- Agile rookies
Superior teams are composed of individuals who can:
- Generate useful ideas
- Analyze problems effectivly
- Get things done.
- Communicate both orally & writting
- Excercise leadership
- Evaluate logically
- Apply technical abilities
- Control their workflow
How can a strong team be created
- Select people with complementary strengths & weaknesses
- Match each individual working style to their task
- Ensure that different personalities are able to relate to communicate
How can a manger be supportive of their team
- Paying attention
- Looking interested
- Responding positivly
- Refraining from interrupting
A manager can encourage their team by:
- Clarification when their are questions
- Cooperation between team members
- Elimination of reduction of coercing or acrimony
- Exchange of ideas
- Rewards for good ideas
- Set an exable- people tend to da as you do not as you say.
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