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Inbound Logistics- primary activites
- Inventory Control
- Other transformation inputs
Activities required to get the finished product to the customer.
- Order Fulfillment
Marketing and Sales
Activities associated with getting the customers to buy the product.
- Channel selection
- Pricing Retail Management
The activites that maintain and enhance the product's value
- Customer support
- Repair service
- Spare parts managment
Procurement- seconday activites
- Procurement of Raw Materials
- Spare Parts
Used to support the primary activites.
- Process automation
Human Resource Management
- Development (edu.)
- Retention and Compensation
- General management
- Quality management
Supply chain members only exist if they add value to the final product is some way.
If another supply chain member can perform the same job then conflict may ensue causing someone to leave the chain.
The shortening or collapsing of marketing channels due to the elimination of one or more intermediaries, is common in the electronic channel.
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