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Preregister patients - ask patients for information
Establish Financial responsibility – who is gonna pay for the visit
Check in patients – copay is due, when u walk in the door
Check out patients – follow- up, give instructions
Review coding compliance –
Check billing compliance – make sure it is proper
Prepare and transmit claims – most of the time it is electronic
Monitor payer adjudication – check if patients are paying their bills
Generate patient statements – most ma’s anticipate, statement is for the patient and the insurance company
Follow up payments and collections – If you see the patient is having trouble paying the bills ask them for a payment plan
What would you like to do?
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