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Which of the following is the correct term for a virtual machine?
A. Hypervisor
B. Virtual Center
C. Guest OS
D. Host OS

Which of the following is a benefit of application virtualization?
A. Applications are easily accessible from anywhere on the LAN.
B. Interoperability of disparate programs is easily attained.
C. Server loads are greatly reduced from lowered traffic.
D. The need for multiple licenses of any software is unnecessary.

A new array of hard drives has been added to an existing server; however, when the server is booted into the Windows OS the new drives fail to appear in My Computer. From which of the following locations can the new storage drives be added? (Select TWO).
A. Format command
B. Hypervisor
C. Computer Management
D. Disk Management
E. Virtual Center

Which of the following is the LAST step an administrator should take when troubleshooting an issue?
A. Replicate the problem in the system.
B. Implement the solution.
C. Verify full system functionality.
D. Identify changes to the system.

When implementing a solution to a problem, which of the following is the BEST course of action to take?
A. Replace all components simultaneously to ensure that the system is functional.
B. Purchase new parts for the system to confirm that they function.
C. Implement one change at a time, reversing the change if it has not resolved the problem.
D. Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto software.

A server has a single failed hard drive in an array that is accessed through a hot plug backplane to ease replacement of failed drives. After replacing the drive several times, each of the replacement drives failed to power up and rebuild as the failed drive. Which of the following is the MOST likely cause of the failures?
A. The array must be disbanded and recreated from a backup source to recognize the replacement drive.
B. There is a conflict with the optical drive on the server.
C. The backplane has failed and needs to be replaced.
D. The server power supply is failing and not providing enough power for all the drives.

Which of the following technologies causes a single processor to appear as multiple processors within System Properties in a Windows Server?
A. RISC
B. Symmetric multi-processing
C. Hyper-V
D. Multicore

Which of the following memory technologies allows for single bit errors to be detected and subsequently fixed?
A. SDRAM
B. CAS
C. RAID
D. ECC

Which of the following memory types has the FASTEST speed?
A. DDR3
B. SODIMM
C. SDRAM
D. DDR2

Which of the following could BEST be used to recover a failed RAID 1 disk after it has been replaced?
A. Array management utilities
B. Partitioning utilities
C. Tape restore utilities
D. Imaging utilities

In which of the following configurations should a SAS hard drive jumper be placed for single drive operation?
A. The jumpers should be placed in the slave position.
B. The jumpers should be placed in the single/master position.
C. The jumpers should be placed to give the drive a SCSI ID of 1.
D. There are no configuration jumpers needed on a SAS hard drive.

Which of the following should be done during a Windows server OS installation to install third party drivers for a storage array controller?
A. Use recovery console from Windows setup.
B. Have the manufacturer's driver disk in the floppy drive and Windows will install it automatically.
C. Run setup using the appropriate installation wizard.
D. Press F6 when prompted during the setup utility.

Which of the following describes the purpose of a network topology diagram?
A. To enhance a user's understanding of the datacenter layout
B. To create a physical map of the datacenter to provide to guests
C. To provide a blueprint for recreating the same server setup for another client
D. To display the logical layout this can differ from the physical layout

Which of the following are required for Hyper-V? (Select TWO).
A. 64-bit version of Windows Server 2008
B. XD or NX must be enabled
C. 140GB of free disk space or higher
D. 2GB of memory or higher
E. 2GHz processor or higher

An administrator installs a new network card in a properly functioning DC. During the Windows boot up process the DC bluescreens. Which of the following is the NEXT step?
A. Press F8 and boot to Last Known Good Configuration.
B. Press F8 and boot to Safe Mode.
C. Reboot the server again.
D. Press F8 and boot to Directory Services Restore Mode.

An administrator replaces the network card in a web server. After replacing the network card some users can access the server but others cannot. Which of the following is the FIRST thing the administrator should check?
A. Default gateway
B. Port security on the servers switch port
C. The ports on the switch
D. Ethernet cable

A user reports that they are getting an error when trying to save a video file to a share on a server running Windows Server 2003. The administrator looks at the file and finds that it is 5GB. The administrator checks the server and finds that the server has 100GB of free space. This file needs to be saved on the server. Which of the following should the administrator do to accomplish this?
A. Convert the filesystem to VMFS.
B. Convert the filesystem to FAT32.
C. Convert the filesystem to NTFS.
D. Convert the filesystem to EXT3.

An administrator is adding additional memory into a server that registers 1GB of memory in the OS and notices that the system has 2GB of memory physically installed; however, the server only shows 1GB of memory during POST. Which of the following is the MOST likely reason for this?
A. The system memory has different manufacture dates.
B. The OS does not support more than 1GB of memory.
C. Two of the memory sticks are defective.
D. The server is using memory interleaving.

An administrator is attempting to use Hyper-V on a server with an AMD processor but is receiving an error. Which of the following should be enabled to resolve the error?
A. NX
B. XD
C. Hyperthreading
D. VT

A group of users report that they can access local resources but cannot access the Internet. Which of the following should the administrator use to test connectivity?
A. route
B. tracert
C. net use
D. msconfig

Which of the following should be kept in uninterruptible power supply (UPS) documentation records? (Select TWO).
A. Shutdown delay timing
B. Wire shelving diagram
C. Battery replacement date
D. Antivirus software version
E. IP address for network printer

Which of the following would an administrator use to configure a server's BIOS settings even if the OS crashes?
A. Remote Desktop
B. VPN
C. KVM over IP
D. Telnet

Which of the following factors is the MOST important to consider when choosing an uninterruptible power supply (UPS) for a single server?
A. UPS form factor
B. Server form factor
C. Server power supplys wattage rating
D. Desired runtime

A server is configured with two network cards. To utilize the bandwidth of both network cards at the same time without assigning more than one IP address, which of the following load balancing techniques should be used?
A. NIC teaming
B. VLAN tagging
C. Clustering
D. OSPF

While considering security, which of the following is the BEST place for a public web server accessible via the Internet?
A. Internal network
B. VPN
C. DMZ
D. VLAN

An administrator is creating a redundant environment for a current data center. A backup site must be available if the entire data center site should become unavailable. To reduce costs, this backup site does not need to be up and running at all times ready for failover. It must contain equipment and the ability to restore data from the data center. Which of the following site types should be considered to meet these requirements?
A. Cold site
B. Active failover site
C. Hot site
D. Warm site

Which of the following archiving methods only backs up data that has changed since the previous full backup?
A. Snapshot
B. Incremental
C. Differential
D. Copy

A full backup is performed every Sunday and incremental backups are performed daily Monday through Saturday. How many tapes would be required to perform a full restore if a complete failure occurred on Thursday before the incremental backup?
A. 3
B. 2
C. 5
D. 4

All of the following are contained in a server baseline document EXCEPT:
A. average disk I/O.
B. number of users.
C. memory usage.
D. number of files.

Deploying an operating system using WDS without a boot disk would require which of the following?
A. PXE support
B. FTP server
C. CUPS
D. Installation CD

Which of the following would allow an administrator to incorporate a new Windows service pack into an installation when the media does not include the service pack?
A. Ghost
B. Templates
C. RIS
D. Slipstreaming

An administrator has a rack server that is 5.25 inches (13.3 cm) tall, which of the following is the correct U size for this server?
A. Three
B. One
C. Four
D. Five

When performing a backup, which of the following media types would have no moving parts?
A. Tape
B. WORM
C. Flash
D. Optical

A mail server keeps shutting down. The administrator gets an error message over temperature error. Which of the following should the administrator replace FIRST?
A. CPU fan
B. Case fan
C. Heat sink
D. Power supply fan

Which of the following internal storage media types has the GREATEST storage capacity?
A. Compact flash drive
B. SATA hard drive
C. Blu-Ray drive
D. SDLT Tape drive

When adding another server to an existing rack mount system, which of the following should the administrator consider FIRST?
A. Room temperature
B. Load on UPS
C. Rack temperature
D. Ease of access

Which of the following servers resolves computer names to IP addresses?
A. NTP
B. DNS
C. Directory services
D. DHCP

An administrator needs the fastest read/write capabilities with the most redundancy, cost is not a factor. The current data requirement is 750GB but will double in the next year. Which of the following BEST meets these requirements?
A. Use RAID 1 with ten 300GB hard drives.
B. Use RAID 5 with six 300GB hard drives.
C. Use RAID 10 with ten 300GB hard drives.
D. Use RAID 6 with seven 300GB hard drives.

Which of the following is the definition of CAS latency?
A. CAS latency is the ratio between the row access time and the clock cycle time.
B. CAS latency is the ratio between the row access time and the data burst transfer time.
C. CAS latency is the ratio between the column access time and the data burst transfer time.
D. CAS latency is the ratio between the column access time and the clock cycle time.

When installing processors with mixed stepping levels in a server, which of the following guidelines must be followed? (Select TWO).
A. The processors must have different frequencies set to operate.
B. The processor with the highest feature set must be the bootstrap processor.
C. The processors must have different cache sizes set to operate.
D. The processors must have the same cache size set.
E. The processor with the lowest feature set must be the bootstrap processor.

An administrator has just upgraded a server from non-hot plug storage to all hot plug storage. The administrator powers up the server, during POST the RAID controller is recognized but none of the drive lights flash. Which of the following should the administrator do FIRST to troubleshoot the problem?
A. Install the latest hard drive firmware.
B. Check the backplane cabling.
C. Check the server BIOS.
D. Update the RAID controller firmware.

A user is unable to connect to the companys intranet server by FQDN, but can connect by IP address. Other users are not having a problem. An administrator verifies that the user can successfully ping the server by IP address and can properly resolve the FQDN using nslookup. The problem is persisting after running ipconfig /flushdns. Which of the following should the administrator do NEXT?
A. Flush the cache on the DNS server.
B. Examine the hosts file.
C. Examine the lmhost file.
D. Flush the cache on the WINS server.

An administrator is looking to apply a new service pack for an OS on several systems that run business critical applications for a large international finance corporation. Which of the following should the administrator do FIRST?
A. Submit a change control for the service pack deployment.
B. Deploy the service pack to a single department within the corporation.
C. Deploy the service pack to a non-critical application server.
D. Upgrade the system with requirements for that service pack.

A companys legal and regulatory departments have drafted a new policy in which emails must be retained for no longer than three years. Which of the following locations should an administrator configure when complying with the new policy? (Select THREE).
A. Local workstations
B. Backup tapes
C. Domain controllers
D. Email server
E. SMTP gateway
F. Proxy server

Which of the following connects the L2 cache to the processor?
A. Frontside bus
B. Backside bus
C. PCI
D. System I/O bus

Which of the following can limit cabling mistakes?
A. Proper labeling
B. Asset management
C. Keeping up-to-date repair logs
D. Keeping good vendor logs

In a workgroup, all of the following steps are required for a DHCP server EXCEPT:
A. authorize the server.
B. install DHCP service.
C. configure the scopes.
D. activate the scopes.

A user reports that each day some files are deleted from the department share. The administrator needs to find who deleted these files. Which of the following actions should the administrator perform?
A. Enable audit object access and specify files and folders to monitor using Windows Explorer.
B. Enable audit object access and specify files and folders to monitor using Task Manager.
C. Open Performance Monitor and monitor folder activity.
D. Enable audit policy change and specify files and folders to monitor using Windows Explorer.

Which of the following actions will prevent a driver from being reinstalled automatically?
A. Review manufacturer manual.
B. Run the disable command.
C. Reboot the server, logon in Safe Mode, uninstall the driver.
D. Disable the device using Device Manager.

A companys computer policy dictates that all users workstations must use the companys corporate web page as their default home page. Which of the following methods should an administrator use to BEST comply with this policy?
A. Set the default homepage to the corporate website on the base computer image.
B. Configure a logon script to set the homepage at logon.
C. Manually configure the homepage on all workstations and setup trace logs to ensure compliance.
D. Set the default homepage to the corporate website in Group Policy.

An administrator has purchased monitoring software that can be configured to send alerts when hardware and applications are having issues. Which of the following must be installed on the monitoring server so that it can properly monitor details on vendor specific devices?
A. WMI
B. SMTP
C. MIBs
D. DHCP

A datacenter has exceeded the load on the central uninterruptible power supply (UPS) for the room and is causing power load problems. Additional power is available, but not using the central UPS. Which of the following is the BEST temporary solution for adding new servers until an upgrade of the central UPS can occur?
A. Continue plugging into the central UPS because the actual load supported is actually higher than stated.
B. Add stand alone UPSs for new servers not wired off the central UPS.
C. Continue plugging into the central UPS, but put the UPS on bypass to avoid load problems.
D. Plug the servers directly into the power that is not on the UPS.

An administrator has purchased monitoring software that can be configured to alert administrators when hardware and applications are having issues. All devices are configured with SNMP, but the administrator wants to further secure the SNMP traffic. Which of the following settings would BEST provide additional monitoring security? (Select TWO).
A. Configuring the network to block traffic on port 161
B. Setting up a custom community name
C. Setting SNMP to read only on the devices
D. Installing new MIBs
E. Configuring the Windows Firewall to block port 161

When configuring a DHCP server, which of the following can the administrator define for DHCP users? (Select THREE).
A. Domain name
B. DHCP server
C. NTP server
D. SQL server
E. Database server
F. DNS server

An administrator receives a call from a user who is unable to receive email. After checking the workstation and email settings the administrator is still not able to determine the problem. Which of the following is the NEXT step that the administrator should take?
A. Document the solution.
B. Escalate the issue.
C. Create an action plan.
D. Reboot the mail server.

An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?
A. Close the issue.
B. Document the outcome.
C. Implement preventative measures.
D. Question other users to make sure they are not having the same issue.

A company has had problems with their HVAC system being able to cool their datacenter as they have grown. Which of the following could BEST be used to help reduce the load on the HVAC system?
A. Taking the second power supplys out of non-critical servers
B. Replacing traditional racks with water cooled racks
C. Turning off non-critical application servers during non-business hours
D. Replacing the CAT5 cables with CAT6 cables

Which of the following must be configured on printers so that the server can properly monitor details on page counts?
A. MIB
B. WMI
C. SNMP
D. DHCP

When disposing of computer equipment, which of the following can present an environmental hazard?
A. Cat5 cable
B. SATA cable
C. Bezel
D. CRT monitor

Which of the following is designed to guarantee that once data is written it cannot be modified? (Select TWO).
A. WORM
B. Flash
C. CD-R
D. DLT4 tapes
E. SDLT tapes

Which of the following file types can Microsoft servers package for remote installation by default?
A. .dll
B. .msi
C. .ini
D. .exe

Which of the following assists with airflow in a server? (Select TWO).
A. Riser cards
B. Water cooling
C. Shroud
D. Baffle
E. Heat sinks

After a virus outbreak, which of the following can be used to deploy a hotfix in a Microsoft environment? (Select TWO).
A. Terminal services
B. Remote management cards
C. WSUS
D. Group policy
E. SNMP

Which of the following BEST describes RAID 10?
A. Mirroring with fault tolerance
B. Striping
C. Striping with distributed parity
D. Mirroring with striping

Which of the following BEST describes RAID 1?
A. Striping with mirroring
B. Mirroring
C. Striping with parity
D. Striping

Which of the following BEST describes RAID 0?
A. Striping with parity
B. Striping
C. Mirroring
D. Striping with mirroring

Which of the following BEST describes the difference between RAID 5 and RAID 6?
A. RAID 5 uses a dedicated parity drive and RAID 6 does not.
B. RAID 6 uses more parity drives than RAID 5.
C. RAID 6 uses a dedicated parity drive and RAID 5 does not.
D. RAID 5 uses more parity drives than RAID 6.

Which of the following BEST describes a benefit of RAID 0?
A. No configuration
B. High performance
C. Ease of failure recovery
D. High fault tolerance

Which of the following BEST describes RAID 5?
A. Fault tolerance and failure recovery
B. Fault tolerance and zero configuration
C. Zero configuration and high performance
D. High performance and fault tolerance

Which of the following RAID levels provides the HIGHEST fault tolerance possible?
A. RAID 0
B. RAID 5
C. RAID 6
D. RAID 10

Which of the following is BEST described as a storage system that can be connected to multiple servers through a fiber channel?
A. JBOD
B. SAN
C. DAS
D. NAS

Which of the following is a storage system that can be connected to multiple servers through an iSCSI connection?
A. SAN
B. NAS
C. DAS
D. JBOD

Which of the following can be used to manage a servers BIOS remotely? (Select TWO).
A. IP KVM
B. Dedicated management card
C. Telnet session
D. VPN
E. Remote desktop software

Which of the following BEST describes a server where several physical server chassis are housed within an enclosure to share some redundant resources?
A. Bare metal server
B. Blade server
C. Tower server
D. Rack mount server

Which of the following memory technologies has the HIGHEST cost to implement?
A. Pairing
B. Registered
C. ECC
D. RAID

A power loss during a firmware update would MOST likely result in which of the following?
A. Loss of storage data
B. Increased heat output
C. Decreased performance
D. Damage of the hardware

Which of the following interfaces in Windows server can be used to add a new volume for storage? (Select TWO).
A. System Properties
B. Device Manager
C. Disk Management
D. Computer Management
E. My Computer

When an administrator is troubleshooting a system, which of the following describes the NEXT course of action if a change does not solve the problem?
A. Reverse the change.
B. Implement the next logical change.
C. Perform a root cause analysis.
D. Establish a new theory of probable cause.

Which of the following expansion cards should be installed into a server to provide fiber channel SAN connectivity?
A. USB
B. UAC
C. NIC
D. HBA

Which of the following can occur if the maximum rated load is exceeded on an uninterruptible power supply (UPS)?
A. There is a fire hazard potential if a power outage occurs.
B. The runtime of the UPS will be insufficient if a power outage occurs.
C. The last system plugged into the UPS will not be provided any power.
D. The UPS will draw more power from the circuit to compensate.

A server is having problems accessing its presented storage on a SAN. Which of the following could be causing the problem? (Select TWO).
A. NIC
B. HBA
C. Tape backup drive
D. SCSI adapter
E. CPU

Which of the following components found in a legacy server has a 16-bit bus?
A. AGP
B. ISA
C. PCI
D. USB

Which of the following expansion slots would be BEST for a fiber network card?
A. PCIx
B. PCIe
C. ISA
D. AGP

Which of the following expansion slots is 64-bit?
A. PCI
B. PCIe
C. ISA
D. PCIx

Which of the following will allow devices to be added without turning the server off?
A. Hot plug
B. Plug and Play
C. Hot site
D. Warm site

Which of the following internal storage devices has the GREATEST storage capacity and is WORM media?
A. Flash
B. DVD-RW
C. CD-RW
D. CD-R

Which of the following media types is the MOST durable in harsh environments?
A. Tape
B. Disk
C. Flash
D. Optical

Which of the following settings is the jumper set to when installing a DVD-RW as the second device on an IDE cable?
A. Master
B. Cable select
C. ID2
D. ID0

A user reports they cannot access the network share folder, the users workstation is configured to use automatic IP. When the administrator checks the IP address the response returns as 169.254.0.5. Which of the following should the administrator verify?
A. That there are no DHCP relay servers
B. That the network card driver is not installed incorrectly
C. The network connection is functioning
D. That the user account on Active Directory is not locked

After applying a new driver to a NIC, the server reboots and fails to restart. Which of the following is the BEST way to resolve the problem?
A. Boot the server with ASR option.
B. Boot using recovery console and restore the previous driver.
C. Restore the server using last backup tape.
D. Boot the server, press F8 and access last known good configuration.

Which of the following types of DNS records enables support for email?
A. A
B. MX
C. AAAA
D. PTR

Which of the following protocols is responsible for the resolution of IP addresses to MAC addresses?
A. RARP
B. DNS
C. DHCP
D. ARP

Which of the following RAID levels supports fault tolerance by writing parity to only one drive in the array?
A. RAID 5
B. RAID 3
C. RAID 10
D. RAID 6

Which of the following are possible SCSI ID ranges on a wide SCSI adapter?
A. 0 - 7
B. 0 - 15
C. 1 - 16
D. 1 - 7

Which of the following RAID levels can withstand the simultaneous loss of two physical drives in an array?
A. RAID 0
B. RAID 5
C. RAID 10
D. RAID 3

Which of the following protocols would MOST likely be used in the establishment of an IPSec VPN tunnel?
A. TKIP
B. ISAKMP
C. 802.1q
D. AES

Users have reported that they cannot access certain Internet sites. An administrator wants to test that the sites are properly resolving to an IP address. Which of the following tools would allow the administrator to test name resolution?
A. dig
B. net view
C. ipconfig
D. ifconfig

A new server was installed for the purpose of monitoring network traffic. The network has been configured in such a way that all traffic will be mirrored out the port this server is connected to. When reviewing the network traffic logs on the server only traffic destined to the server is listed in the logs. Which of the following is preventing the server from seeing all network traffic?
A. Port security is configured.
B. NIC is in promiscuous mode.
C. NIC is not in promiscuous mode.
D. NIC filtering is enabled.

A server is connected to a gigabit Ethernet switch and has negotiated 1Gbps / Full Duplex. When transferring large files to and from other servers on the segment via FTP slow performance is noticed. All network cabling, network hardware and server hardware were verified to be working correctly. Which of the following could be done to improve performance?
A. Increase the UDP window size.
B. Increase the TCP window size.
C. Decrease the TCP window size.
D. Decrease the UDP window size.

A new server was installed. Most clients are located in the same subnet as the server and can successfully access the server. Clients located on different subnets have been unable to access the server, but have no trouble accessing other servers on their subnet. Which of the following is the reason that these clients are unable to access the server?
A. DHCP has assigned the wrong addresses.
B. Incorrect default gateway on the server.
C. WINS server is not responding.
D. DNS entries were not created.