CMS 11

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  1. Feedback
    A response of a receiver to a sender's message
  2. Environment
    Individuals filled of experince that colors the way they see things
  3. Noise
    External (outside), Physiological (body), and Psychological (brain) distractions that interfere with transmission and reception of a message
  4. Channel
    The medium through which a message passes from a sender to a receiver
  5. Richness
    The quantity of non-verbal cues that accompany spoken messages
  6. Transactional
    Dyad process in which communicators create meaning together through interactions
  7. Content Dimenssion
    What you say
  8. Relational Dimenssion
    How you say it
  9. Dyad
    Communication between two people
  10. Qualitative Interpersonal Communication
    Some communication is more meaningful with others (ex. uniqueness, irreplaceable, interdependence, disclosure)
  11. Quantitative Interpersonal Communication
    Number of participants
  12. Computer-mediated communication
    communication tha occurs via computerized communication (ex. email, IM)
  13. Communication Competence
    • The ability to achieve one's goal in a manner that is personally acceptable and ideally acceptable to others
    • (ex. Multiple approaches, involvement, empathy, self monitoring)
  14. Cognitive Complexity
    The ability to construct a variety of frameworks for viewing an issue
  15. Self-monitoring
    Attending to one's behavior and using observations to shape the way one behaves
  16. Culture
    Traditions, believes, language, customes tha people share and learn
  17. Ingroup
    The group you identify as belonging to based on yourself
  18. Outgroup
    The group you identify as other based on yourself
  19. Co-culture
    A smaller group that is part of a larger group (ex.race,religion,age)
  20. Intercultual Communication
    Communication tha occurs when members of two or more cultures or other groups eschange messages in a manner that is influenced by their different cultural perceptions and symbol systems
  21. Low Context
    • values straight talk
    • ask questions
    • admires public speaking
    • self-expression valued
  22. High context
    • Values silence
    • Politeness
    • Values non-verbal communication
    • talk "around" the point
  23. Individualistic Culture
    • Self is important
    • care of themselves and immidate family
    • friends based on shared interest and activities
    • value on change, youth, individual self, quality
  24. Collectivistic Culture
    • Group is important
    • cares about extended family before self
    • dont stand out
    • Values order, tradition, age, group, security, status
  25. Achievement Culture
    • Describes societies that place a high value on material success
    • men
  26. Nurturing
    • Descriptive term for cultures that regard the support of relationships as an especially important goal
    • women
  27. Verbal Codes
    • Sarcasm- everything means what it mean and the opposite
    • aphorisms- sayings
    • directness + indirectness
    • elaborate + succinct
    • formality + informality
  28. Non-verbal Codes
    hand gestures mean different things in different cultures and its made up
  29. Ethnocentrism
    Believe your culture is superior to others
  30. Prejudice
    Dislike or hate against a group, judge before hand
  31. Stereotype
    Believe all members of a group share the same trait
  32. Positive Self-esteem
    Think positive of others
  33. Negative self-esteem
    Think negative of others
  34. Theory of Social Comparison
    Evaluate myself in terms of others
  35. Mythology of Perfection
    There are perfect people in the world
  36. Uncenrtainty Avoidance
    The tendency of a culture's members to feel threatened by ambiguous situations, and how much they try to avoid them
Card Set
CMS 11
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