Chapter 3 "Attitudes and Job Satisfaction"

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Author:
angelitics
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87657
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Chapter 3 "Attitudes and Job Satisfaction"
Updated:
2011-05-25 03:47:49
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Chapter 3
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  1. Evaluative statements or judgments concerning objects, people, or events.
    attitudes
  2. The emotional or feeling segment of an attitude
    affective component
  3. An intention to behave in a certain way toward someone or something
    behavioral component
  4. Any incompatibility between two or more attitudes or between behavior and attitudes
    cognitive dissonance
  5. A positive feeling about one's job resulting from an evaluation of its characteristics.
    job satisfaction
  6. The degree to which a person identifies with a job, actively participates in it, and considers performance important to self-worth.
    job involvement
  7. Employees' belief in the degree to which they affect their work environment, their competence, the meaningfulness of their job, and their perceived autonomy in their work.
    psychological empowerment
  8. The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization.
    organizational commitment
  9. An emotional attachment to an organization and a belief in its values
    affective commitment
  10. The perceived economic value of remaining with an organization compared with leaving it
    continuance commitment
  11. An obligation to remain with an organization for moral or ethical reasons
    normative commitment
  12. The degree to which employees believe an organization values their contribution and cares about their well-being.
    perceived organizational support (POS)
  13. An individual's involvement with, satisfaction with, and enthusiasm for the work he or she does.
    employee engagement
  14. Bottom-line conclusions individuals have about their capabilities, competence, and worth as a person
    core self-evaluations
  15. Dissatisfaction expressed through behavior directed toward leaving the organization
    exit
  16. Dissatisfaction expressed through active and constructive attempts to improve conditions.
    voice
  17. Dissatisfaction expressed by passively waiting for conditions to improve
    loyalty
  18. Dissatisfaction expressed through conditions to worsen
    neglect

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