ITIL

Card Set Information

Author:
Anonymous
ID:
93524
Filename:
ITIL
Updated:
2011-07-10 11:03:49
Tags:
ITIL
Folders:

Description:
ITIL Processes
Show Answers:

Home > Flashcards > Print Preview

The flashcards below were created by user Anonymous on FreezingBlue Flashcards. What would you like to do?


  1. 1 Phase?
    Service Strategy
  2. 2 Phase?
    Service Design
  3. 3 Phase?
    Service Transition
  4. 4 Phase?
    Service Operation
  5. 5 Phase?
    Continous Service Improvement
  6. Service Strategy ESELSBRÜCKE?
    PDF.G
  7. Service Design ESELSBRÜCKE?
    CLASS.CK
  8. Service Transition ESELSBRÜCKE?
    PART.CK
  9. Service Operation ESELSBRÜCKE?
    REPAI.R
  10. Continous Service Improvement ESELSBRÜCKE?
    7R
  11. 1 Service Strategy
    PDF.G ?
    Portfolio Management
  12. 1 Service Strategy
    PDF.G
    Demand Mgmt.
  13. 1 Service Strategy
    PDF.G
    Financial Mgmt
  14. 1 Service Strategy
    PDF.G
    Service Generation
  15. 2 Service Design
    CLASS.CK
    Continuity Mgmt.
  16. 2 Service Design
    CLASS.CK
    Service Level Mgmt.
  17. 2 Service Design
    CLASS.CK
    Availability Mgmt.
  18. 2 Service Design
    CLASS.CK
    Supplier Mgmt.
  19. 2 Service Design
    CLASS.CK
    Information Security Mgmt.
  20. 2 Service Design
    CLASS.CK
    Capacity Mgmt.
  21. 2 Service Design
    CLASS.CK
    Katalog Mgmt.
  22. 3 Service Transition
    PART.CK
    Transition Planning and Support
  23. 3 Service Transition
    PART.CK
    Service Asset and Configuration Management
  24. 3 Service Transition
    PART.CK
    Release and Deployment Management
  25. 3 Service Transition
    PART.CK
    Service Testing and Validation
  26. 3 Service Transition
    PART.CK
    Change Management
  27. 3 Service Transition
    PART.CK
    Service Knowledge Management
  28. 4 Service Operation
    REPAIR
    Request Fulfillment
  29. 4 Service Operation
    REPAIR
    Event Management
  30. 4 Service Operation
    REPAIR
    Problem Management
  31. 4 Service Operation
    REPAIR
    Access Management
  32. 4 Service Operation
    REPAIR
    Incident Management
  33. 5 Continous Service Improvement
    7R
    7 Step Improvement Process
  34. 5 Continous Service Improvement
    7R
    Service Reporting

What would you like to do?

Home > Flashcards > Print Preview