Clermont County SPO Flashcards Corrections Academy
Clermont County Corrections Academy SPO Sudy Flashcards
State the relationship between a test question and an SPO.
The test question must respond directly to the behavior element of the SPO and for every SPO there is a test question,
Identify the 12 topics for which there shall be no excused abscences.
1. Report Writing
2. Suicide Prevention
3. First Aid / CPR
4. Use of Force
5. Subject Control Techniques
6. Community Diversity
7. Fire Safety
8. Body Searches
9. Transportation of Prisoners
10. Interpersonal Communication and De-escalation
11. Crisis intervention Skills with Special Needs Inmates
12. Any other topic designated by the Executive Director
State the ultimate reason for training.
Succesful Job Performance
Identify the three goals of correctional supervision.
1. Care of Inmates
2. Custody of Inmates
3. Control of Inmates
Describe each of the three major rules of a Correctional Officer.
1. Security Agent
2. Manager of People
3. Role Model
Describe the four components of a professional attitude.
1. Knowing the Job
2. Living by the Rules
3. Respecting the rights of those with whom you work
4. Maintaining Self-Control
Identify the five Inmate tactics with which the Correctional officer should be prepared to deal.
1. Discussion of Officer's personal life and affairs
2. Informers expect favors in return for information
3.Inmate play one Officer against another
4. Discussion with an Officer about other Officers/Inmates
5. Requesting minor favors leads to blackmail
Describe the seven factors required of a Correctional Officer in order to provide effective supervision of Inmates.
1. Job Knowledge
3. Consistent Temperament
4. The Ability to Communicate
5. The ability to recognize individual differences
6. The ability to correct and praise
7. Keep your word
Identify the most important aspect of security in a Correctional Facility.
The Correctional Officer
Identify the three main objectives of security in a Correctional Facility.
1. To maintain order
2. To prevent contraband
3. To prevent escapes
Identify the seven important factors of security in a correctional facility.
3. Key and Tool Control
5. Emergency Plans and Training
6. Control of Medications and Medical Supplies
7. Firearm Usage
Define the term "Preventive Patrol."
Correctional Officer is visible to the Inmates
Identify the three types of counts which can be taken in a Correctional Facility.
1. Formal Count
2. Census Count
3. Emergency Count
State the four categories of "Hazardous Materials."
1. Hazardous Materials
2. Hazardous Substances
3. Hazardous Wastes
4. Extremely Hazardous Substances
State the six responsibilities of the first responder to a hazardous materials situation.
1. To protect lives, especially your own
2. To notify the proper authorities
3. To remove people from the immediate area
4. to maintain security around the area
5. To assist the fire department with evacuations
6. To follow the response plan of your department
State the three precautions an Officer should observe when handling a hazardous material situation.
1. Approach cautiously from upwind
2. Secure the scene
3. Identify any labels on containers if possible
Identify the five classes of jails in Ohio.
1. Full Service
2. Twelve Day
3. Twelve Hour
4. Minimum Security jail
5. Temporary Holding Facility
Identify the reason for the importance of operating policies and procedures.
Prescribes duties and limitations of staff to protect them from the direct liability and management from vicarious liability by guiding performance.
Identify the 10 significant activities that must be identified on a daily log.
1. Surveillance checks
2. Security Inspections
3. Prisoner Counts
4. Use of Force
5. Disciplinary Actions
6. Movement Inside and Outside jail
7. Medical Treatment
9. Critical incidents
10. Prisoner Vandalism
Define the term "Administrative Segregation."
The act of confining a prisoner to an individual housing cell or designated housing area that physically seperates the prisoner from the general population for specified reasons other than as a penalty, thereby prohibiting physical contact between the prisoner and the general population.
Define the term "Preliminary Health Screening."
A system of structured inquiry and observation designed to prevent newly arrived Inmates who pose a threat to their own or others health or safety from being admitted to the general population of the jail and to get rapid health care.
Identify the three components of a preliminary health screening.
1. Inquiry about current illnesses, health problems, and/or conditions.
2. Observation of Inmate conditions.
3. Notation of disposition of Inmates.
Identify the three major items for which an Officer must observe during a preliminary health screening.
2. Body deformities and ease of movement
3. Condition of skin
State the difference between a "Bench Trial" and a "Jury Trial."
1. Bench Trial - a trial to the judge or magistrate who decides whether the defendent is guilty, innocent or liable after listening to testimony and reviewing evidence.
2. Jury Trial - a trial to a jury which decides whether the defendent is guilty or innocent or liable after listening to testimony and reviewing evidence.
State the goal of testifying in court.
To give persuasive and truthful testimony.
Identify the three basic rules for prisoner transportation.
1. Search all prisoners yourself.
2. Apply all restraints yourself.
3. Check all restraints.
Identify the seven guidelines for prisoner transportation.
1. Treat the prisoner firmly but fairly.
2. Never assume that restraints are foolproof.
3. Always conduct body searches yourself.
4. Keep firearms away from prisoners.
5. Do not inform the prisoner in advance.
6. Keep the prisoner within sight.
7. Increase your attention when approaching your destination.
Identify the ultimate goal of prisoner transportation.
1. To reach a given destination without injury to yourself or your prisoner.
2. To have the prisoner in your custody.
Define the term stress.
The non specific response of the body to any demand made upon it.
Define the term stressor.
Any physical or non physical event that can cause stressful feelings or reactions.
Identify 12 reactions to stress.
1. High blood pressure
2. Kidney disease
3. Peptic ulcers
4. Endocrine gland disorders
5. Heart conditions
6. Destructive offwork habits
7. Sour attitudes
8. Excessive use of sick time
9. More than usual impatience
10. Feelings of being alone
12. Stomach aches
Define the term distress.
Harmful stress which causes us to constantly readjust and adapt.
Define the term eustress.
Stress which is essential to good health and keeps us challenged and alive.
Identify the nine stress management methods.
1. Work off stress
2. Talk out your worries
3. Learn what to accept what you cannot change
4. Avoid self medication
5. Get enough sleep and rest
6. Balance work and recreation
7. Do something for others
8. Take one thing at a time
9. Give in once in awhile
Define the term ethics.
The moral actions, conduct, motives, and character of an individual.
State the four factors which most likely contribute to unethical behavior.
4. Peer pressure
State the nine ethical responsibilities of corrections officers.
1. Treat everyone professionally
2. To maintain your self respect
3. To your own profession
4. To your family
5. To your community to citizens to never allow cynicism to cloud your view of the people whom you serve
6. Never use excessive force when controlling combative individuals
8. Never accept gratuities
9. Never commit perjury
Define the term bribery.
The offering, giving, receiving, or soliciting of something of value for the purpose of influencing the action of an official in the discharge of his or her public duties.
Define the term misfeasance.
The improper performance of some act which a person may lawfully do.
Define the term "malfeasance."
The commission of some act which is positively unlawful.
Define the term "nonfeasance."
The nonperformance of some act which the person is obligated or has responsibility to perform.
Identify the purpose of any code of ethics.
To identify expected behavior.
Identify the five reasons for conducting body searches.
1. To prevent weapon carrying
2. To prevent contraband
3. To protect Inmates from themselves
4. To prevent theft and waste
5. To prevent health hazards
Identify the five basic rules for conducting body searches.
1. Work from top to bottom
2. Be thorough and careful
3. Be systematic
4. Take your time and concentrate
5. Be objective
Identify when, at a minimum, a prisoner should be searched.
Whenever entering or leaving the security perimeter.
Define the term "body search."
A thorough search of the prisoners clothing and head cavities while the prisoner is still clothed.
Define the term "strip search."
The inspection of a naked individual without scrutinizing the subjects body cavities.
State the eight specific factors courts have used to decide if strip/body cavity searches were reasonable and necessary.
1. Nature and seriousness of offense
2. Criminal record of individual; especially any open warrants or charges
3. Reasonable suspicion to believe the person posseses contraband or weapons
4. Amount of time the person might reasonably spend in custody prior to release
5. Whether or not the arrested person will be held with other persons
6. Did the arrested person resist arrest?
7. Did the arrested person use violence or force against arresting officers?
8. Does the arrested person have a history of violence, contrband, or drugs?
Identify the seven sources of correctional law.
1. US constitution with US court decisions
2. Federal legislation
3. State constitution with state court decisions
4. State legislature
5. State administrative law
6. Court orders against local jails
7. Local jails policies and rules
List the six amendments to the US constitution which are the prinary sources of Inmate's rights.
1, 4, 5, 6, 8, 14
Identify the four reasons why courts refused to involve themselves in jail and prison operations during the "hands off" era.
1. Seperation of powers - not the function of the courts to supervise treatment of prisoners
2. Lack of judicial expertise - courts have no power to supervise or interfere with prison admin
3. Unwillingness to undermine institutional security and discipline - Power to make regulations within prisons lies within prison administration who have wide discretion.
4. Basic belief that incarceration brings about a loss of rights and privileges.
Identify the right given to inmates by the 8th amendment based on evolving standards of decency.
The right to be free from cruel and unusual punishment.
Define the term 42 USC 1983.
The civil rights act of 1871 which forbid the deprivation of civil rights granted by the constitution.
Identify the legal case which introduced the concept of Inmates being incarcerated in "the least restrictive manner."
Hamilton v. Love
Identify the 16 major areas of judicial intervention.
2. Access to courts and counsel
4. Library/law library
5. Reading materials
7. Visitation/media visits
8. Medical care
9. Enforced idleness/recreation
10. Food service
11. Educational/vocational oppurtunities
12. Behavior modification
14. Discipline/due process/grievance
Identify the four elements of the balancing test between institutional needs and Inmate rights.
1. Is there a legitimate rational connection between the regulation and the legitimate government interest.
2. Are there alternative means for the inmates to exercise the claimed right.
3. What effect will granting the right have on staff, other Inmates or available resources.
4. Do the prison officials have a ready alternative to the regulation.
Three main sources of correctional Officers liability:
2. Violations of Constitutional Rights
3. Criminal Misconducts
Define the term "negligence."
A failure to exercise or use ordinary care in the performance of a legal duty or care.
Identify the three reasons for the denial of official immunity.
1. Acts or omissions were outside the scope of employment/responsibility
2. Acts or omissions were malicious, wanton, or reckless
3. Liability is expressly imposed by the ORC
Identify the primary vehicle used by Inmates in the filing of civil suits.
42 USC 1983
Identify the three elements of a "good faith" defense.
1. No willful harm or violation of constitutional rights
2. Actions were within legal authority or reasonable perception of authority
3. Actions were without any bias, malice, personal interest, or unlawful motive
Identify the four rights held by correctional officers in the performance of their duties.
1. Right to equal protection under the law
2. Right to due process
3. Right to collective bargaining
4. Employee rights established by civil service system or by collective bargaining contract
Identify the seven sources of authority by which a prisoner may be committed to a facility.
1. Commitments issued by the courts for execution of sentences.
2. Court orders or orders from the state attorney general for the detention of a state witness.
3. Arrest warrants issued by the CMP, MUN, county courts and mayor court
4. Hold orders issued by the CMP, MUN, county courts and mayor court
5. Journal entry from any court of record
6. On view arrest charged by the arresting officer
7. Other: enroute prisoners, contempt prisoners, others devised by different courts.
Identify, sequentially, the 12 basic steps for booking a prisoner into a facility.
1. Admit the escorting officer and prisoner according to department policy.
2. Check physical condition of the prisoner.
3. Determine proper authority by which prisoner is held.
4. Arresting officer shall be properly identified.
5. Every Inmate shall be properly identified and searched in order to prevent contraband from entering the facility.
6. Remove and inventory all property taken from the prisoner.
7. Receipt all valuables and cash taken from the Inmate and properly secure them.
8. Fill out the facility booking record completely and properly.
9. Add the prisoner into the facility headcount.
10. Photograph prisoner according to department policy.
11. Fingerprint the prisoner according to department procedure FBI and BCI requirements.
12. Allow prisoner to make necessary phone calls.
Identify the five reasons for photographing inmates when they are booked into a correctional facility.
1. For ready identification while the Inmate is in the facility.
2. To maintain a master mugshot file in the department.
3. To provide photos to officers for lineups and identification.
4. To identify a prisoner who may escape in transit or jail break.
5. To identify Inmates upon release.
Identify the three objectives of fingerprinting.
1. To obtain clean legible prints for identification.
2. For the purpose of future identification.
3. To be stored by FBI and BCI for latent print comparison.
Identify the six articles that must be provided to an inmate who is being incarcerated for more than eight hours.
6. Personal hygiene items
Identify the four types of bonds by which an Inmate may be released from a facility.
1. OR Bond
2. Cash bond
3. 10% bond
4. Surety bond
Identify the two choices a Correctional Officer has when dealing with minor incidents of misbehavior or minor infractions of the facility rules.
2. Suspension of rights or disciplinary isolation up to 120 hours.
Describe the five guidelines a correctional officer should use when communicating informal discipline to an inmate.
1. Discipline an inmate in private.
2. Treat all Inmates fairly but firmly.
3. Try to talk to Inmates about their reason for their misbehavior.
4. Maintain a professional attitude when disciplining inmates.
5. Use discretion in writing reports.
Explain the five reasons for conducting cell and living are searches.
1. Prevent Escapes
2. Prevent Violence
3. Prevent Contraband
4. Maintain Sanitation and Fire Safety Standards
5. Detection of Criminal Activity
Describe the four basic rules for making celland living area searches.
1. Look before you touch
2. Be thorough
3. Be systematic
4. Be curious
Identify the seven steps for a systematic cell search.
1. Open and close the door while inside - see what the inmate sees
2. Check the lock - probe
3. Check the bars - hammer
4. Check the sink - probe
5. Check the pillow - look and feel
6. Check the mattress - look and feel
7. Check the bedding - look and feel
Identify the six goals of classification.
1. Ensure security of facility
2. Ensure inmates are seperated by state of ohio standards
3. Ensure safety of all offenders
4. Ensure proper care of inmates with special needs
5. Ensure physical and emotional well being
6. Safety of the officer
Identify the six requirements for classification of inmates.
1. Male and female prisoners housed seperately by sight, touch, and normal conversation.
2. Violent and non violent offenders are not placed in the same cell or unsupervised housing area together
3. Male and female prisoners are supervised if placed together
4. Juvenile and adult prisoners seperated according to 2151.312 of the ORC
5. Jail workers must be selected by established criteria.
6. Work or education release programs must be housed seperately.
Identify the five reasons for which a prisoner may be placed in administrative segregation.
1. Prisoner presents an inability to adjust in general population
2. The prisoner poses a threat to himself, others or the security of the facility.
3. Prisoner presents a valid need for protection as determined by facility admin.
4. Prisoner has a communicable disease.
5. Admin determines the segregation is necessary for the prisoner, staff or the facility.
Identify the five components of the criminal justice system and the responsibilties of each.
1. Law Enforcement Agencies - prevention of crime, investigation of crime, apprehension of crime
2. Jails - detain persons prior to trial, short sentence confinement
3. Courts - determine guilt or innocence, sentencing convicted offenders, oversees components of criminal justice system to ensure confinement practices are legal.
4. Corrections - long term confinement, rehabilitation of offenders
5. Probation and Parole - probation officers supervise offenders in the community instead of serving time, parole officers supervise offenders who are released from prison before serving their full sentence
Identify the four functions of law enforcement regarding a crime.
Identify the three levels of courts found in both the federal and state court systems.
1. Trial courts
2. Appellate courts
3. Supreme courts
Define the term "bail."
A guarantee, usually in the form of money, that the accused will appear in court.
Define the term "probable cause."
The facts and circumstances at hand which would make a reasonably intelligent person believe that the accused committed a crime.
Define the term "indictment."
A legal document that charges a person with a criminal offense.
Identify the four basic pleas which may be entered by a defendent during his/her arraignment on criminal charges.
2. No contest
3. Not guilty
4. Not guilty by reason of insanity
Identify the six sentencing options available to a judge after a defendent is found guilty in a criminal trial.
1. Death penalty
3. Community control sanctions
4. Community service
Identify the five levels of security used to classify a prison facility.
Define the term "emergency."
A sudden, urgent, usually unexpected occurence or occasion requiring immediate action.
Name four categories of disasters.
2. Man made
3. Inmate disturbances
4. Terrorist events
State two types of riots.
1. Between inmates and inmate groups
2. Riot against institution and correctional personnel
Identify inmate behavior that is a predictor of riots and disturbances.
1. Seperation of inmates along racial lines
2. Excessive purchase of food items from commissary
3. Unusual high number of transfer requests
4. Increase in number of inmates isolated/locked down
5. Threats and confrontations with staff.
6. Normal activities subdued
7. Drop in inmate participation
8. Increase in grievances
9. Outside agitation by activists
10. Increased concern from inmate families
Identify steps an officer can take to prevent riots, disorders, escapes.
1. Gather intelligence
2. Inmate grievance procedure
4. Control of contraband
Identify primary immediate actions that should be taken by the corrections officer in response to an emergency.
1. Knowledge of location of inmates prior to incident
2. Lockdown of inmates not involved
3. Official count taken
4. All staff accounted for
5. Non essential staff removed from surrounding area
State the objective of a "master riot plan."
To provide for the deployment of personnel, equipment, and resources into the affected area as quickly and effectively as possible.
Identify the three acts for which a corrections officer can be held criminally and civilly liable in the event of an injury, property damage, or death while responding to an emergency.
Identify the four types of hostage takers.
1. Inmate who is fearful
2. Escaping inmate
3. Alpha male inmate
4. Mentally unstable inmate
Identify the two types of reactions to a hostage situation.
Identify the seven guidelines a corrections officer should follow if taken hostage.
1. Relinquish position of authority
2. Keep a demanor of dignity
3. Stay healthy
4. Do not attempt escape
5. Take mental notes
6. Keep in mind that time is on your side
7. Control anxiety
Identify the primary symptom of the "stockholm syndrome."
A sense of bonding develops between abductor and abducted.
Identify the six factors in a jail environment which can promote suicide.
1. Fear of the unknown
2. Authoritarian environment
3. Lost or losing control of the future
4. Isolation from family
5. Shame of incarceration
6. Dehumanizing aspects of incarceration
Identify the span of time after arrest when a suicide is most likely to occur.
First 24 hours
Identify the two factors which increase an inmates suicidal potential during the period of time that suicide is most likely to occur.
1. Recent excessive drinking and/or drug use
2. Guilt or shame over situation
Identify the five factors which are likely to increase an inmates suicide potential duing the course of that inmates incarceration.
1. Bad news from home
2. Trial and/or sentencing hearing
3. Impending release
4. History of mental illness
5. Unexpectedly long sentence to prison or jail when release was expected
Identify the six physical signs of depression.
1. Sadness and crying
3. Withdrawal and silence
4. Mood variations
6. Significant loss or gain in appetite
Identify the time period suicide is most likely to occur in jail.
During night time hours
Identify the most common means of suicide in a correctional facility.
Identify the minimum frequency for monitoring suicidal inmates.
Varied intervals not to exceed 10 minutes
Identify the six roles of the corrections officer for the prevention of suicide.
1. Be aware
2. Be tuned in
3. Daily contact
4. Be sympathetic
5. Dont give up
6. Communicate with other staff
Identify the six steps to be taken by a correctional officer in the event an inmate is discovered hanging.
1. Call for backup to secure the scene
2. Cut the noose
3. Loosen noose but dont remove it
4. Loosen clothes of inmates
5. Dont touch items in cell
6. Administer CPR
Identify the three materials in Correctional Facilities that are commonly used as fuel materials by Inmates for arson fires.
1. Mattresses and Bedding
3. paper Products
Identify the four causes of accidental fires in Correctional Facilities that require constant monitoring.
1. Improper storage of paint/cleaning supplies near flames
2. Inadequate ventilation of storage areas.
3. Inconsistent trash removal from cells
4. Inadequate ventilation around electrical equipment
Identify the five on the job precautionary techniques for arson fires in a jail.
1. Routine inspection of housing area and support areas
2. flammable cleaning supplies removed from housing areas
3. Food cartons or other disposable items used in food service should be picked up
4. consistent trash removal from entire facility
5. limit amount of combustibles in housing areas.
Identify the two security indicators in a detention facility that could indicate the possibility of arson being planned in the facility.
1. Aerosols of any type in housing areas
2. Hoarding of paper products and other combustibles
Identify the fire suppresant necessary for a Class "A" fire.
1. Fire hose (water)
Identify the fire suppresant necessary for a class "B" fire.
2. Dry Chemical
Identify the fire suppresant necessary for a class "C" fire.
2. Dry Chemical
3. Halon 1211
State, in order, 10 levels of actions against corrections officers.
1. Verbal or physical danger cues
2. Not responding to commands
3. Refusing to move - dead weight
4. Pulling away from Officer
5. Pushing Officer
6. Wrestling with Officer
7. Striking or kicking officer
8. life threatening weaponless assault
9. Attempting to disarm officer
10. Weapon attempted/used against Officer
State, in order, 12 levels of responses of correctional Officers.
1. Officer presence
2. Verbal and physical directions or commands
3. Assistance from other Officers
4. Escort Positions
5. Balance displacement
6. Takedowns, Joint manipulations, or pressure points
7. Strike muscle groups
8. Baton restraints
9. Aerosols or electrical devices
10. Striking, punching, or kicking techniques
11. Baton techniques
12. Deadly Force
Identify the amendment utilized by the federal courts in determining whether the force used by a correctional officer on an Inmate, who is convicted and sentenced, was excessive.
The 8th Amendment
Identify the three responsibilities of a jail physician.
1. Accepts responsibility for medical treatment of Inmates
2. Dictates policy and procedure concerning emergency response by the Officers
3. Institutes special medical treatment plans for special needs inmates
Identify the four steps that correctional personnel should follow when administering medication to Inmates.
1. Make sure you have the proper medication and give it at the prescribed time
2. Observe the inmate taking the medication and check under the tongue after the medication is taken
3. Record the time and date the medication was given on the jail log
4. initial and sign the log
State the six steps that should be taken upon finding a medical emergency situation in a jail.
1. Remain Calm
2. Secure the scene
3. Call for assistance from immediate supervisor
4. Support the victim with first aid / CPR until help arrives
5. Assist, if needed, in summoning additional or advanced medical care
6. Report clearly and concisely by incident report, the exact care and disposition
Define the term blood borne / air borne pathogens.
Bacteria and viruses present in the human blood and body fluids that can cause disease in humans.
State the four conditions which must be met in order for diseases to be transmitted
1. pathogen must be present
2. must be sufficient amount of pathogen to cause disease
3. Person must be susceptible to the pathogen
4. Pathogen must pass through correct entry site.
State the four methods by which pathogens enter the body.
4. Vector Borne
State the four basic precautions to follow when providing care for others.
1. personal Hygiene
2. Personal Protective Equipment
3. Engineering and work protection controls
4. Equioment cleaning and disinfection
Define the term substance abuse
the use of any mind altering agent to such an extent that has undesired effects on the life of the user and the lives of others
Define the term Alcohol Abuse.
The use of alcohol to the extent that it interferes with normal life activities.
Define the term drug abuse.
The use of any chemical substance for reasons other than medical treatment.
Define the term Chemical Abuse.
A harmful dependency on any mind altering drug such as alcohol, nicotine, marijuana, valium, cocaine, and other like substances.
Identify the three theories of the court of alcohol and drug abuse.
Identify eight effects from the use of "stimulants" on the body.
1. Possible aggresion
2. Reduced fatigue and improved strength
3. Increased heart rate
5. loss of Appetite
6. Mood Swings
8. Excited Behavior and rapid speech
Identify five effects for the use of "depressants" on the human body.
1. Flush or rush
4. Respiratory Depression
Identify siz effects from the use of "hallucinogens" on the human body.
3. Increased heart rate
4. Altered state of perception
6. Loss of appetite
Identify the five points to remember when dealing with the substance abuser.
1. Follow departmental policies
2, be compassionate and professional
3. Dont lecture or play therapist
4. refer the abuser to treatment if and when appropriate
5. Dont let the abuser control you
Identify the three purposes of the IPC module.
1. To give trainess practical skills
2, To equip trainees to apply these skills to the management of people
3. To develop each trainee so that he/she can make effective use of their strength as a communicator
Identify the three basic components of the IPC model.
2. Add ons
Identify the four sizing up skills.
Identify the two major elements of positioning.
1. Putting yourself in the best possible position to see and hear groups and individuals.
2. Place yourself far enough to remain safe while still remaining close enough to see and hear what is happening
Identify the three major parts of positioning.
1. Facing Squarely
2. Looking Directly
Define the term posturing.
Holding your body in a way that shows strength, confidence, interest, and control.
Identify the three components of good posturing.
1. Standing erect
2. Eliminating Distracting Behavior
3. Inclining slightly forward
Identify the four elements of observing.
1. Looking at behavior, appearance and environment
2. Drawing inferences
3. Deciding Normal / abnormal
4. Deciding trouble / no trouble
Identify the three types of visual clues used during the first part of observing.
Identify the four clues that can be used to develop inferences.
1. inmate feelings
2. Inmate Relationships
3. Inmate friendships
4. Inmate Values
Identify the four steps in listening.
1. Suspend Judgement
2. Pick out key words
3. Identify intensity
4. Reflect on Mood
Identify the three itmes that may be used to identify intensity.
3. Voice pitch
Identify two add-onn skills used in IPC.
1. Respond to Inmates
2. Ask Questions
Define the term "Identifying Content"
The skill of seeing and hearing what is really happening and the ability to mirror that understanding back to the Inmate.
Identify the two steps in identifying content.
1. Think about
2. Reflect Back
Define the term "Identifying Feeling"
The ability to capture in words the specific feeling experienced by an Inmate and present it back to an Inmate
Identify the two steps in identyifying feeling.
1. Think about the feeling and intensity
2. Reflect back in responding format
Define the term "Identifying Meaning."
The ability to paraphrase the content of an inmates statement in such a way as to provide a meaningful reason for the inmates feeling.
Identify two steps in identifying meaning.
1. Think about
2. Reflect back
Identify the three basic steps in asking questions.
1. Use the 5WH method
2. Think about the answer
3. Respond to the answer
Identify the three application skills used in managing behavior.
1. Handle requests.
2. Make requests.
Identify the two steps in handling requests.
1. Check things out
2. Give response and reason
Identify the three reasons for giving an inmate an explanation for an officers response.
1. Knows why denied
2. Minimize future gripes
3. if approved, may be conditional
Identify the two steps in making requests.
1. Check things out
2. Take appropriate action
Define the term "reinforcing Behavior."
The ability to administer positive and negative consequences effectively
Identify the two steps in reinforcing behavior.
1. Reinforce positively and negatively
2. using verbal and nonverbal techniques
Define the term "Crisis."
An emotionally stressful event or a traumatic change in a persons life.
Define the term "Crisis Intervention."
Methods used to offer immediate short term help to individuals who experience an event that produces emotional, mental, physical, and behavioral distress or problems.
Identify the four symptoms of mental ilness.
1. Changes in thinking or perception
2. Changes in mood
3. Changes in behavior
4. Physical changes
Identify the four categories of major mental illnesses.
2. Major depression
3. Bipolar disorder
4. Anxiety disorder
identify the eight types of unusual behavior the correctional officer must recognize.
1. Dangerous behaviors
2. Sudden shifts in mood or personality
4. Unrealistic physical complaints
5. intense anxiety
8. Loss of memory
Identify the five guidelines to follow when working with Inmates with a mental disorder.
1. Be kind and patient
2. If the inmate is agitated or upset try to calm him down and assure him his problems can be worked out.
3. Encourage the inmate to talk about the situation and be positive in your responses.
4. do not be sarcastic or overly harsh with the disturbed inmate
5. avoid arguing with or lying to the inmate.
Identify the two basic sources personality.
Identify the five factors that influence an Inmates response to confinement.
1. Characteristics of the institution
2. Unique personality make up of each inmate
3. Phase of inmate sentence
4. Civilian influences
5. Post confinement expectations
Identify the eight psychological effects on inmates brough on by the initial phase of incarceration.
1. Pre occupied with past civilian concerns
2. Increased nurturing of conceptual thinking
3. Process of embracing prison ways begins
4. Beginning of seperation anxiety with reduction of self confidence and coping skills
5. Development of avoidant like behavior
6. Adopts attitude of being controlled by outside forces
7. Development of psychotic like and depressive suicidal episodes
8. Anger at system / denial of responsibility
Identify the six psychological effects on inmates brought on by the middle phase of incarceration.
1. May become excessively anxious about coping with jail problems
2. May be an increase in preoccupation with events inside the jail and with deviant thinking
3. May become increasingly interested in same sex stimuli
4. Reduction in prisoners future time perspective
5. Increase in feelings of hostility and depression
6. Greater identification with inmate peer culture.
Identify the eleven psychological effects on inmates brought on by the pre release phase of incarceration.
1. Inmates become more concerned with events outside the jail
2. More aware of events going on inside the jail
3. Become less occupied with deviant thoughts and behavior
4. Develop fear of disciplinary actions that would postpone release
5. Increasingly concerned about their abilities to copw with their lives outside the jail
6. Their may be an increase in inmates acceptance of civilian values
7. Acting out behavior may decrease
8. Psychosomatic complaints may increase
9. Defensive behaviors may increase
10. Increased awareness of the future and decreased awareness of the past
11. Greater impatience with slowness of time to pass
Identify the two causes of a crisis situation brought on by incarceration.
1. Crisis brought on by the fact of incarceration
2. Crisis brought on by the system
Identify the five typical crisis periods in jail.
2. Booking - first contact
3. Court appearances
4. Visitation / phone calls
Identify the five categories of people most likely to have a crisis in jail.
1. Mentally ill persons
2. Mentally retarded persons
3. Persons experiencing alcohol or drug intoxication
4. Persons experiencing alcohol withdrawal
5. Assaultive individuals
Identify the thirteen supports which can be used by the crisis intervention officer.
1. Make yourself aware of your body
2. Use calm controlled breathing to calm your entire body
3. Pay attention to whats happening and use all of your senses
4. Present self confidence and assurance - be professional
5. Look for alternatives
6. Remember that things change over time
7. Use your ability to distance yourself emotionally from another person
8. Trust your instincts
9. Know what can be done
10. Know how much can be done
11. Know the strengths and weaknesses of others present - other officers as well as inmates
12. Dont do too much
13. Show understanding and concern.
Identify the six rules for assesing an inmates crisis.
1. Dont rush into the situation unprepared
2. Protect yourself
3. Call for backup
4. Evaluate the suicide potential
5. Asses the individuals strengths and weaknesses
6. Formulate a constructive plan
Identify the seven steps for dealing with violent inmates in a crisis.
1. Dont rush in if noone is in physical danger
2. Physically control the inmate only if necessary
3. Dont forget the possibilty of being bitten or having the inmate spit on you.
4. Protect yourself
5. Use only the necessary amount of force
6. If about to be attacked dont run or do anything suddenly - maintain eye contact
7. Dont assume that a small, meek, or female person is harmless
Identify the term "de-escalation."
Verbal and nonverbal techniques, strategies, or interventions that are employed to build trust, elicit information, and make a safe resolution.
Identify the essential difference between suspect encounter and mentally ill approach.
The need to be non-confrontational.
Identify the E.A.R. model's three phases of an encounter as part of the deescaltion framework for crisis intervention.
Identify the acronym L.A.S.T. in determining suicide intent.
Define the term "report."
A formal written presentation of facts.
Identify the six reasons why a well written report is important.
1. Well written report is a permanent record
2. A report reflects on the training and character of the reporter
3. written reports are subject to review
4. Reports may have a wide circulation
5. Well written reports may ultimatley have legal implications
6. Ensures facility policies and procedures are constantly applied
Identify the five requirements of a well written report.
Identify the 12 guidelines for effective note taking.
1. Cover same essentials as report
2. Notes made quickly after incident
3. Include verbal statements and witness
4. include sketches of scene and location of people
5. include info of evidence collected and disposition
6. include pictures taken and how they were marked
7. record events in order with times
8. carry a notebook at all times
9. number the pages and do not remove any
10. record facts not opinions
11. reference communication and other reports
12. dont discard notes when full, file them
Define the terms apathy and empathy as they relate to the issues of sexual harassment.
Apathy: A lack of emotion, interest, indifference
Empathy: The capacity for participating in the feelings/ideas of others
Define the term "sexual Harassment.:
unwelcome sexual advances or requests for sexual favors and other verbal or physical conduct of a sexual nature constitutes sexual harassment when:
1. Submission to such conduct is made either explicity or implicity a term or condition of an individuals employment.
2. Submission or rejection of such conduct by an individual is used as the basis for employment decisions affecting such individuals.
Identify and distinguish between the two types of sexual harassment.
1. Quid pro Quo: This for that or something for something
2. Hostile Environment: This kind of harassment occurs when employees are not harassed themselves, must work in an atmosphere or "environment" where such harassment is pervasive.
Identify eight issues (area of concern) that could occur due to the sexually aggresive behavior of some inmates in an institution.
2. Intimidation and extortion
4. Increased tension among inmate population
5. Special housing
6. Increased healthcare utilization
7. Danger to Staff
9. Legal liability
Identify five ways staff can become aware that an alleged sexual assault has occured.
1. Discover a sexual assault while it is in progress or personally witness an incident that includes sexual threat or pressure.
2. A victim may report that an incident has occured
3. Another Inmate may inform you that an incident has occured
4. medical evidence of an incident may be discovered during a medical exam, though the inmate has reported no incident
5. Overhearing inmates talking about a sexual assault incident.
Identify eight characteristics of potential sexual assault victims.
1. Younger than aggresor
2. First time offenders who are unaware of prison customs
3. Physically smaller with longer than average hair / effeminate
4. Lacking in street smarts
6. Mentally retarded or mentally ill
8. Child molesters
Identify ten possible reactions of assault or potential assault victims.
1. Withdrawing or isolating themselves
2. Development of depression or hoplessness
3. Lashing out in anger or frustration
4. Developing anxiety, fear or paranoia
5. Experiencing nightmares
6. Developing suicidal thoughts or feelings
7. Self abuse or suicidal behaviors
8. Uncharacteristic acting out in an effort to stay in segregation or to facilitate a transfer
9. Refusal to shower, eat or be in less supervised areas.
10. Increased medical complaints and medical concerns regarding STD's
Identify ten interview errors to avoid.
1. Dont be judgemental
2. Dont give advice
3. Keep your hand gestures small
4. Dont wink
5. Dont laugh or chuckle. Dont make light of the situation
6. Dont make jokes
7. Dont say "I know how you feel."
8. Dont say "Dont cry it will be okay." crying is healthy and releases emotions
9. Dont say "you will get over it"
10 Dont touch the victim not even a gentle touch on the hand.
Define the term "community diversity."
Understanding different life practices relating to race, religion, gender, age, physical ability/disability, sexual orientation, validity and integrity of these behaviors.
Identify benefits of understanding different cultures.
1. Proactive approach enhances and embraces positive law enforcement / corrections - community relations.
2. Reduction in frequency of lawsuits.
3. Greater personal / organizational benefits
4. end to old ideas
5. Law enforcement / corrections image and perception
Identify the seven elements which make people different.
6. Sexual orientation
Compare and contrast high and low context cultures.
Low Context Culture:
1. Words send most of the message
2. Value Laden
3. Words are extremely important and carry explicit meaning. Communication process is less important.
4. Language has less emotion
5. eye contact is commonly more direct
6. Language deals primarily with the who, what, when, where, why and how
7. Language is based on linear thinking that is structured and direct.
High Contect Culture:
1. Words send only part of the message.
2. Value laden
3. Process of communication is just as important as the words used and may bury the implicit meaning of the words used as the intended message
4. Emotion, posturing and gesturing may be part of the communication process
5. The message that is spoken must be understood in the whole context of the culture. Absent cultural understanding, the communication may be lacking meaning of the communication in that culture. May send the wrong message.
Identify the three factors which influence organizational culture.
Describe the three types of racism.
1. Individual racism
2. Institutional racism
3. Cultural Racism
Define the term "prejudice."
Unreasonable feeling, opinions, or attitudes, especially, of a hostile nature regarding a race, religion, or national group
Describe practices that can be used to improve law enforcement / corrections relations with multicultural communities.
1. Positive contact must be made with group members. do not let them see you only when something negative has happened.
2. Allow the public to see you in a non-correctional role as much as possible
3. Make a concious effort in your mind to treat all segments of society objectively and fairly.
4. Remember that all groups have some bad, average, and good people among them
5. Be personable and friendly with minority group members, remember that many do not expect it.
6. Do not appear uncomfortable or avoid discussing racial / minority issues with officers and citizens
7. Generally, the responsibility for patiently educating citizens and the public about the role of the officer and standard operating procedures