Perform Quality Control

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  1. Three groups for inputs
    • 1. Quality review information
    • 2. Baseline Quality information
    • 3. Work results
  2. quality review information includes 4 inputs
    • 1. quality management plan (part of a the project management plan)
    • 2. quality checklists
    • 3. work performance measurements
    • 4. organizational process assets
  3. baseline quality information includes 2 items
    • 1. quality metrics
    • 2. approved change requests
  4. work results includes 1 input
  5. Tools and Techniques - 3 groups
    • 1. data collection tools
    • 2. data analysis tools
    • 3. cause identification and analysis tools
  6. Tools and Techniques - data collection tools (3)
    • 1. inspection
    • 2. statistical sampling
    • 3. approved change requests review
  7. Tools and Techniques - Data collection tool = inspection
    physically observing, measuring, or testing results to verify whether they conform to the required quality standards
  8. Tools and Techniques - Data collection tool = statistical sampling
    using mathematical rules to select a random sample, which represents all the units of a project's output. Data is collected and tested as defined in the quality management plan.
  9. Tools and Techniques - Data collection tool = approved change requests
    gathering information about approved changes to verify that specified defect repairs, or corrective or preventive actions, were implemented as approved
  10. Tools and Techniques - Data analysis tool = control charts
    measure the results of a project processes over time adn against established control limits. out of control if fall outside limits. in control if within control limits.
  11. Tools and Techniques - Data analysis tool = run charts
    are line graphs that show data points in the order in which they occur. perform trend analysis and can be used in preventive actions.
  12. Tools and Techniques - Data analysis tool = Scatter diagrams
    • 1. graphical illustration of data - relationship between two variables in a process
    • 2. strong correlation - points are close and/or on disecting line
    • 3. weak correlation - points are far away from disecting line
    • 4. no correlation - data points are randomly scattered over diagram and no apparent relationship exists
  13. Tools and Techniques - cause identification and analysis tools (4)
    • 1. flowcharting
    • 2. cause and effect diagrams
    • 3. histograms
    • 4. Pareto charts
  14. Tools and Techniques - cause identification and analysis tools = flowcharting
    illustrates process; used to determine whether any process steps are failing, and where improvements could be made
  15. Tools and Techniques - cause identification and analysis tools = cause and effect diagrams
    show the relationships between the effects of problems and their causes; Ishikawa and Fishbone diagrams
  16. Tools and Techniques - cause identification and analysis tools = histograms
    veritical bar charts; help identify and rate causes of defects; relative frequency of each attribute is represented by the height of each column.
  17. Tools and Techniques - cause identification and analysis tools = Pareto charts
    take histogram to the next level; further analyzes potential cuases of defects; arranged by frequency; establish priorities in terms of implementing corrective action
  18. Outputs - 2 main groups
    • 1. Outputs from quality inspections
    • 2. outputs involving document updates
  19. outputs from quality inspections (4)
    • 1. quality control measurements
    • 2. validated changes
    • 3. validated deliverables
    • 4. change requests
  20. outputs - from quality inspections = quality control measurements
    documented measures of how actual project work or deliverables compare to the required quality standards
  21. outputs from quality inspections = validated changes
    created through the careful maintenance and scrutiny of the project management plan, scope statement, and other deliverables. they are the result if processes/deliverables pass inspection
  22. outputs from quality inspections = validated deliverables
    project results that meet required quality standards
  23. outputs from quality inspections = change request
    • 1. correction actions
    • 2. preventative actions
    • 3. defect repair
  24. corrective action
    actions required to bring future performance into conformance with the project management plan
  25. preventive actions
    actions required to reduce the probability of negative consequences associated with project tasks
  26. defect repair
    actions required to bring defective deliverables into conformance with requirements
  27. outputs involving document updates (4)
    • 1. completed checklists
    • 2. organizational process docs (lessons learned)
    • 3. project management plan (quality management plan and process improvement plan)
    • 4. project document updates (quality metrics, quality checklists, work performance measurements)

Card Set Information

Perform Quality Control
2010-03-10 18:52:59
quality control PMP

process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes.
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